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Box Office Assistant (Part Time), artsdepot


Job Summary

We are looking for a friendly and approachable person with good customer service and administration skills to join our Box Office team.

Job Description

The Box Office is the first point of contact for visitors to the venue and is part of artsdepot's Visitor Services Team. This role includes welcoming all visitors, having a good knowledge of what is going on in the building, selling tickets for shows, classes and events, providing information to customers, and acting as the reception for all the departments in the organisation.

artsdepot is committed to encouraging diversity and eliminating discrimination. Our aim is that our workforce will be truly representative of all sections of society and that each individual feels respected and able to give their best. As part of our commitment to developing our workforce to be reflective of our communities we are particularly encouraging of applications from individuals who are ethnically diverse, disabled, LGBTQ+ and from lower socio-economic backgrounds.

artsdepot is a Disability Confident employer.

Job Responsibilities

Selling tickets for shows and events in the building.

Making sure you have up to date knowledge and information on the shows, classes and events in the building to enable you to answer customer queries and encourage sales.

Responding to enquiries via phone, email and at the Box Office counter.

Contributing to the administration of the department and making sure records are up to date.

Communicating with all departments in the building to ensure important information is passed on.

Operating the Box Office counter when a performance or event is on.

Supporting the Duty Managers with health and safety procedures, security and fire evacuations.

Supporting the Marketing Department as needed.

Attending training sessions that are relevant to the position.

Acknowledging artsdepot's dress code.

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How to Apply

Visit Our website and complete an application form

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