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Customer Experience & Hospitality Manager, ATG Ltd

  •  South West
  •  £25k-30k
  •  Full time
  •  Closes April 21, 2024
  •  NA
  • #Other


Job Summary

Customer Experience & Hospitality Manager

Job Description

The Princess Theatre holds a prominent position on the seafront, seating 1,491 and hosting a variety of shows including large scale musicals, plays, comedy and music. The Princess Bistro forms part of the building running along the promenade, offering customers and diners a spectacular view across the bay. Torquay is an exciting, ambitious town, growing in opportunity and can provide attractive quality of life benefits for candidates considering a relocation.

Can you see the potential in our hospitality business, and use your creative ideas to develop it? Could you lead a team to deliver a great customer experience? If you're looking for a lead role in a varied and exciting hospitality environment then this could be the perfect opportunity for you.

As our new Customer Experience Manager & Hospitality Manager you'll help us re-establish excellent standards of service as we welcome our customers back, and take the lead on developing our offer for the future. You'll be responsible for the front of house staff and operation, whether they're welcoming audiences in for a show or to one of our food and beverage outlets, including a daytime cafe and takeaway kiosk, pre-show dining service and two bars in our beautiful venue. .

Interested? Please click on the link to view our full Job Description!

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

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