Digital Development Officer, Leeds Museums & Galleries

Situated in the Audience Development department you will work closely with the marketing team, as well as colleagues across disciplines from multiple attractions to find digital efficiencies, provide insight and advice on digital transformation.

We're looking for a candidate who is confident with contributing and advising on web management, integration, and maintenance, ensuring the Leeds Museums & Galleries website is inspiring, usable and accessible. You will also be familiar with Customer Relationship Management systems to guide us in developing this approach with our attractions.

About you

As Digital Development Officer, you will bring to the role:

• Excellent knowledge of working with and developing websites
• Knowledge of CRM and how it is implemented in organisations
• Technical knowledge with the ability to clearly guide and advise colleagues
• Self-motivation and initiative to finding digital improvements and efficiencies
• Ability to build relationships with stakeholders and suppliers

About the role

As our next Digital Development Officer you'll contribute to improving customer experience, increasing income, measuring performance and ensuring our web presence is designed user first.

The role is integral to the Audience Development team who manage a diverse portfolio covering marketing, market research, digital engagement, brand and design, PR, ticketing and CRM.

What we offer you

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of https://jobs.leeds.gov.uk/our-benefits - staff benefits to help you boost your wellbeing and make your money go further

Salary

£32,909.04 - £34,722.96