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Membership Manager, Association for Art History


Job Summary

Part-time, permanent, three days per week Salary: c £31,000 pro rata Reports to: Head of Communications and Marketing

Job Description

About the role
The Membership Manager is responsible for implementing a membership recruitment and retention strategy and will plan and manage all communication to members; conceptualising and delivering membership campaigns; and establishing and reporting on metrics around the membership journey/cycle, member engagement, membership numbers and income. This will be coordinated via our CRM system and these efforts will be complementary to other aspects of our work involving members, such as event attendance, journal subscriptions and fundraising.

Acting as the organisational lead for membership, the Membership Manager will have confidence in achieving short and long-term goals around retention, recruitment and revenue, as well as evaluating and implementing changes to campaigns and communications as the needs of the organisation and members demand. We are looking for someone who is keen to make this role their own and realise the potential of our membership scheme.

The Membership Manager is an integral member of our small team of seven and will work with colleagues to contribute to organisational planning and strategy.

Job Requirements

Who should apply
Candidates should have three to five years of similar experience, gained ideally in the arts, education or charity sectors. They should be able review our member journey/engagement cycle and activity plan, and then implement an engaging, effective membership marketing campaign using the full spectrum of the marketing mix, particularly digital. The ability to effectively use CRM systems and manage data is essential. Experience of all aspects of managing a membership scheme is required, and demonstrable success increasing membership engagement, subscriptions, loyalty and income is desirable. Candidates will be able to analyse campaign data to inform recruitment and retention efforts and optimise campaign effectiveness. Excellent written and verbal communication skills are required as is the capacity to work independently as the dedicated membership professional within a small team.

Job Responsibilities

Please see the job description on our website https://forarthistory.org.uk/jobs/membership-manager-association-for-art-history-2/

How to Apply

The post is part-time, three days per week, with a flexible schedule. The salary is pro-rated from c. £31,000 full-time. We offer a defined contribution pension plan and 23 days annual leave, pro-rata.

To apply for this post please send a CV and cover letter to: info@forarthistory.org.uk. To download a full job description, please visit our website: https://forarthistory.org.uk/jobs/membership-manager-association-for-art-history-2/
We welcome applications from people of all backgrounds and personal circumstances. As part of our organisational efforts to promote Equality, Diversity and Inclusion in our Association and subject field, may we also encourage you to please fill out a voluntary and anonymised equalities monitoring form (downloadable on our website) when submitting your application.

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