Museum Office Administrator - (WFH), Golden Hinde Limited


JOB TITLE: Office Administrator (Work-from-home)

LOCATION: Golden Hinde Sailing ship, St Mary Overie dock, London, SE1 9DE

DURATION: Permanent

RATE OF PAY: £12.50 p/h    -    £16,250 p/a

JOB HOURS: 25 hours p/w - 5 days at 5 hours - Mon - Fri 


The Golden Hinde is a full-scale replica of an Elizabethan galleon located in Southwark, London. Having completed multiple voyages, including a full circumnavigation of the world, The Golden Hinde now serves as a museum, educational resource and events space, welcoming thousands of visitors every year.

The ship is currently undergoing its first major refit and we are working to develop the ways in which our visitors explore and interact with its histories. This is an incredibly exciting time to join our small, dynamic team as we shape the museum for the future.

Job description:

This role is intended to be a work-from-home role, with hours of 0900 - 1400 on Monday - Friday. 

You will be the frontline of customer service for The Golden Hinde, and your actions will have a definitive impact on whether the business flourishes or not.

The main responsibility of the Office Administrator is to be the first point of contact for client facing emails and phone calls. 

Further responsibilities include, but are not limited to:

  • Raising Invoices and following-up payments from schools and groups
  • Updating the company website via the Joomla CMS portal. (Some basic coding is preferable)
  • Organising Children’s Birthday Parties from enquiry stage to invoicing
  • Updating Social Media via Instagram, Facebook, Twitter, YouTube and LinkedIn. Interaction with followers and facilitation of an active online community

Person specification:

  1. Experience working in an office environment
  2. The capability to manage their own workload without direct supervision 
  3. Ability to use their own initiative and work within a team
  4. Strong at problem solving, multi-tasking and meeting deadlines effectively
  5. Experience of using administrative software effectively (e.g.: MS Office, Google Workspace, Outlook)
  6. High attention to detail 

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