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Retail Manager, Leeds Museums & Galleries


Job Summary

We are seeking to recruit an exceptional candidate to help shape and develop our retail offering. As a Retail Manager you’ll thrive on making our attractions more financially sustainable, whilst also have a creative flare for developing products unique to our attractions.

Job Description

The position is responsible for the efficient management and development of retail operations across all of Leeds Museums and Galleries shops and channels maximising revenue and profitability, as well as improving the visitor experience.

This role will lead on product development and buying, ensuring we have inspiring products that reflect our venues as well as offer good profitability. The right candidate will understand how to forecast, set targets and analyse sales data to make informed decisions and help us refine our retail operations.

About you

As Retail Manager, you will bring to the role:

  • Experience of developing buying plans and pricing strategies
  • Product and range development skills
  • Experience of monitoring financial performance; defining margins, setting targets, forecasting and analysing sales data
  • Experience of managing EPOS systems and ecommerce streams
  • Knowledge of stock control and procedures for retail operations

About the role

As Retail Manager you'll play a pivotal part in working to the service's strategy, supplying expertise in how to capitalise on revenue streams. Working across Leeds Museums & Galleries' seven retail outlets, you'll lead a team to ensure that retail embedded in the visitor journey as well as providing a reliable income stream.

What we offer you

We take pride in offering the best employee experience, with benefits including:

  • a competitive salary and annual leave entitlement plus statutory holidays
  • membership of the West Yorkshire Pension Fund with generous employer contributions
  • flexible and hybrid working arrangements subject to service requirements
  • a clear career pathway and continuing professional development opportunities
  • a range of https://jobs.leeds.gov.uk/our-benefits - staff benefits to help you boost your wellbeing and make your money go further


£32,909.04 - £34,722.96

Useful Links

How to Apply

Apply for this job online at Leeds City Council's job site. Please complete the online application form and complete a personal statement of no more than 2 A4 sides.

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