As Theatre & Programme Co-ordinator you will be a key member of YATI's team, responsible for communication between YATI and freelance staff, students, prospective students and families. You will be responsible for space hire, promoting and completing all administrative processes around external bookings of our spaces. The Theatre & Programme Co-ordinator also works closely with the Foundation Course Leader to administrate YATI's professional, part-time Acting & Theatre Arts Foundation Course, supporting recruitment, payment, and student welfare. Qualifications and Experience Excellent verbal and written proficiency in English. Experience of office administration and customer service is essential. Experience of MS Windows, Excel and Word, to support student administration and services. An ability to learn CRM software successfully. Willingness to work in a busy and demanding office environment A natural attention to detail and providing assured accuracy whilst working under pressure and meeting strict deadlines. Willingness to work effectively with a wide range of people, especially the general public. An interest in working with children and young people. Skills and Abilities Good punctuality, attendance and organisational skills, with ability to multitask, prioritise and problem-solve. A good telephone manner and the ability to present well in person. Positive and outgoing approach to customer service. Ability to work as part of a team Assist with the effective and efficient administration of the Foundation Course, term-time classes, and holiday course programme. Promote and administrate space hire bookings. Ensure timely communication with staff and students regarding any issues affecting the classes and courses programme. Assist with the capture, processing, management and reporting of student-related data. Assist with the daily liaison and support of teaching staff, students, prospective students and visitors, ensuring that all enquiries, operational matters and student welfare issues are communicated to the appropriate member of staff. Help record student attendance, including preparing class registers, collating attendance records and collecting fees. Manage the fees debtors list and ensure Payment of Fees policy is adhered to by staff and families. Lead on database (Love Admin) development, implementation and documentation. Continues in job spec.. Email your CV, a completed recruitment monitoring form, and a short covering letter outlining your suitability for the position to [email protected] with Theatre & Programme Co-ordinator in the title. Your covering letter can also be in the form of video or audio file, if preferred.Job Summary
Job Description
Job Requirements
Job Responsibilities
Useful Links
How to Apply