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Venue Director - G Live, Trafalgar Theatres, Trafalgar Entertainment


Job Summary

The Venue Director is crucial to the overall success of G Live. As the senior leader, the post-holder is responsible for leading the wider team; ensuring all venue functions are optimised. Focussing on the welcome for visiting producers, promoters and artists and driving ongoing commercial success.

Job Description

  • Budget planning, forecasting, development of venue strategies and implementation of groupwide strategies to ensure business growth - maximising profitability of all areas of the venue operation.
  • Achievement of income, expenditure and profit targets for all aspects of the business; and achievement of attendance targets and customer service targets in particular.
  • Ensure adherence to company best-practice across the venue including in respect of recruitment and retention processes, general administration, financial control and compliance matters.
  • Alongside the wider team, securing and delivering hire events as appropriate to the venue; and including businesses and corporations, organisations, and individuals, to maximise the potential of all spaces and to meet agreed budget targets.
  • Timely and accurate contracting of all events, performances, hires and activities in line with Trafalgar Theatres policies and procedures.
  • Alongside the venue marketing team, development of in-venue marketing strategies, plans and campaigns to deliver attendance and business targets.
  • Monitoring of business performance results and sharing of information with others to inform future plans and strategies.
  • Liaison with the central finance function to provide business updates, narratives and information as required.
  • Leadership of the venue staff team to embed company vision, key strategies, and performance against targets; and to ensure they are engaged, skilled and motivated to deliver success.
  • Agreeing and monitoring of management team members against agreed personal business and service targets.
  • Achievement of standards for Customer Service at the venue in line with Trafalgar Theatres' overall strategy; ensuring excellence.
  • On site management of contract arrangements with cleaners, maintenance contractors and Health and Safety at Work contractors to support agreed targets and to achieve statutory and contractual compliance.

Job Requirements

  • Focus on and commitment to take advantage of cross-collaborative opportunities within the wider group at a local level - adopting an open and proactive approach to working with other Trafalgar Businesses to achieve shared business aims and alternative revenue streams.
  • Development and maintenance of key relationships with external organisations including local authority; promoters and producers; local media; tourist agencies; cultural agencies; amateur performing arts societies and organisations; and local schools colleges and community groups.
  • Alongside the Creative Learning Manager creation of a range of Community Engagement activities, to promote the value of the performing arts and of the venue as a centre for individual and community creative development.
  • Adherence to all statutory and regulatory requirements; management of the security and good order of the venue; and achievement of the highest standards of Health and Safety across the venue.

Job Responsibilities


  • Venue profitability and EBITDA contribution
  • KPI achievement
  • Achievement of venue OKRs, as defined in the business plan
  • Secondary Income
  • Labour costs as a percentage of profit
  • Acquisition, retention and attrition of people

Useful Links

How to Apply

If this sounds like you, we'd love to hear from you. Please submit your CV and Covering Letter as to why you think you would be suitable for the role via our recruitment portal. Any queries, please contact our Recruitment Team - terecruitment@trafalgar.global

Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people in groups where we are under-represented, for example people with disabilities, from minority ethnic groups, older returners and people who are neurodivergent.

We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.

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