Venue Operations and Events Managers x 2 Temporary Performance Space (city centre) - Fixed term until January 2026 Beacon (travelling venue space) - Fixed term until October 2025 Closing date: 1st October 2024 Interviews held on: Friday 18th October 2024 The Bradford 2025 UK City of Culture programme will run from January 2025 to December 2025 and is a celebration of Bradford city and district, taking place across its city, towns, villages and greenspaces. It will showcase the rich history of the district and spotlight its dynamic contemporary culture in all forms; dance and theatre, music and film, visual arts and crafts, food and faith. As part of our plans to realise this, we are creating two new temporary venues for the District: 1. Meanwhile Performance and Exhibition Space 2. Beacon We're looking for a VENUE OPERATIONS AND EVENTS MANAGER for each space. If you have experience successfully managing a venue, supporting a team to deliver brilliant events, and understand how to create a vibrant, inspiring welcome, then we would love to hear from you. At Bradford 2025 we work collaboratively as a team - so you'll be fully supported by Box Office, Volunteering, Production (including a dedicated Technical Manager for each venue), Programme and Finance teams. But at the same time you'll be at the front of designing the audience experience, how the venue runs and what is needed to make it a success. You'll be managing the staff and volunteer teams to create a friendly and inclusive space for everyone. You will oversee the effective delivery of events, including acting as Duty Manager for some of them, and be central to making sure the venue works brilliantly. This is your chance to bring your passion for people, knowledge of customer service and eye for operational detail to open and realise a new venue. Experience in making events happen on time and on budget Experience supporting and managing a team of staff and/or volunteers A creative approach to problem-solving skills and able to work calmly in busy environments A passion for customer service and the essential planning and management that goes into creating magical and memorable experiences for visitors Working knowledge of Health & Safety management within a performance venue. Strong communication skills & a good team player. Experience working on a variety of creative events of different sizes A people person with experience in dealing with a wide range of people from contractors to the public to performers. Knowledge of theatre or performance venue technical systems would be an advantage . Preferably local to Bradford/West Yorkshire or willing to relocate. Lead on operational planning ensuring the smooth and safe delivery of all events happening in your venue. Work closely with the other Venue Manager and the Venue Technical Managers, sharing resources and experience, to coordinate the smooth running of the space. Manage a team of staff and volunteers, coordinating schedules and providing support and guidance. Act as the main point of contact for customers and audiences - this role will also involve duty management during performance times. Maintain strong relationships with a variety of stakeholders including: suppliers, F&B providers, maintenance teams, sponsors, venue neighbours and local community groups. Manage day-to-day access and logistics around contractors, transportation and suppliers during building works and fit-up times as well as performing artists and the wider Bradford 2025 team. Track and manage the financial aspects of all venue operations, keeping accurate records and providing regular updates If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. This might be as simple as wanting sight of the interview questions ahead of time – whatever it is, just ask and we’ll see what we can do To apply for the role please send a copy of your CV and a cover letter (no more than 2 sides of A4) to [email protected]. We cannot accept applications without the required cover letter unless for accessibility reasons (please let us know if this applies to you).Job Description
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