Actor Hosts (Visitor Experience Specialists) play a hands-on role carrying out all functions including, but not limited to hosting (in character), monitoring, resetting and customer service. Work is mainly at weekends, evenings and school holidays and candidates will be required to work Saturdays. Must be available over Christmas holidays (closed 24,25,26th Dec). Previous experience of working in a visitor attraction is not essential. The most important qualities you must demonstrate are confidence and experience in a public-facing role, and a passion for providing the best possible levels of service to all visitors. Expected hours 20-30 hours depending on availability. £11.50 per hour. Essential skills, experience, and qualifications: Acting/improv/hosting experience/training Outstanding verbal communication skills Good standard of written English and good basic Maths. Good IT skills. Ability to remain calm, work under pressure and manage multiple tasks. Proven ability to handle demanding and difficult situations with the public in a calm and confident manner. Ability to multi task and prioritise without compromising on quality. Approachable with a positive and enthusiastic attitude. A flexible approach to meet the ad hoc demands of the job. Able to work on own initiative without immediate supervision from manager. Key Responsibilities include: Host, monitor, reset, selling tickets/merchandise, admissions and customer service. Assist team with immediate experience fixes. To apply, send in a CV and covering letter to [email protected]Job Summary
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