Description
The Trust is looking for an enthusiastic and committed individual to support the Marketing and Comms Manager in delivering administrative and communication functions for the organisation.
The Trust is looking for an enthusiastic and committed individual to support the Marketing and Comms Manager in delivering administrative and communication functions for the organisation, providing a point of contact for in-person visitors and online/e-mail enquiries.
The role is highly visible requiring excellent communication skills and the ability to effectively represent the organisation while administering the necessary workplace functions.
We are also launching a shop in our community space in partnership with local artists and makers to showcase the creative talent of Ouseburn and engage our visitors in this story and you will play a key role in supporting this and our growing co-working offer too.
Rate of pay
£23,000 pro rata (0.75 FTE) (Plus cost of living rise on 1st April)
28 hours per week spread over 5 days including Saturday and Sunday
Experience:
- Office administration, retail/customer-facing roles
- Accurate record-keeping and reporting
- Minute-taking for meetings
- Experience in small teams/organizations
- (Desirable) Experience in mission-driven organisations, project work, events, CRM (e.g., Beacon) and CMS (e.g., WordPress)
Knowledge:
- Developing effective digital office/admin systems, data management
- Knowledge of voluntary/community sector
- Understanding of health and safety, barriers in not-for-profit services, GDPR
- (Desirable) Familiarity with Ouseburn Valley
Skills:
- Excellent communication (written and verbal)
- Minute-taking and report production
- Adaptable and open to change
- Strong organization and time management
- IT literacy (Office 365), numeracy, and analytical skills
- Team collaboration and support for staff/volunteers
Personal:
- Committed to Trust values, honest, reliable
- Motivational, proactive, creative, solution-focused
- Ensure the smooth operation of 51 Lime Street, welcoming visitors for guided walks and tours, and promoting the new shop and co-working space.
- Build positive relationships with customers and suppliers, assist with managing bookings, and coordinate the purchase of supplies.
- Oversee office procedures, ensuring staff adherence, and manage IT equipment and contracts, including car parking.
- Support the CEO in handling contracts with suppliers, service providers, and building maintenance.
- Maintain CRM records, including memberships, and schedule Trust meetings and events.
- Assist with planning and promoting Trust-managed and local events, raising awareness of the Ouseburn Trust's mission.
- Work within all policies, including Health & Safety and Equal Opportunities.
- Perform other duties as required by the CEO or Marketing and Communications Manager.