Please note the salary for this role is fixed at £32,500. The Assistant Manager will work closely with the other managers in leading the cinema team on a day-to-day basis in all operational issues, to deliver an exceptional customer experience, grow admissions and control costs, whilst keeping high standards in all areas of the business. Please note the salary for this role is fixed at £32,500. Personable, approachable and welcoming demeanour. To support the management team in all aspects of the cinema's operations on a day-to-day basis ensuring that your venue delivers an exceptional customer experience. Send your CV and cover letter to [email protected], closing date for this role is 17:00 June 18th. Please note the salary for this role is fixed at £32,500.Job Summary
Job Description
Job Requirements
A proven track record of leading a team to provide top class customer service at all times.
Solid commercial acumen and demonstrable success in delivering against KPIs.
Demonstrates patience and the ability to remain calm, to adapt and think on your feet
Strong communication skills, confidence and natural leadership.
A demonstrable ability to effectively delegate tasks.
Positive, proactive and common-sense approach.
Flexibility and a 'can-do' attitude
A problem solver with the ability to work under your own initiative.
Willingness to act as an ambassador for Curzon at all times
A strong work ethic and professional demeanour.
Experience of working in a management role in a similar customer service or hospitality environment.
A genuine and demonstrable interest in film, cinema and a passion for Curzon and what it stands for.Job Responsibilities
Have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you look and how the cinema looks.
Encourage the team to grow memberships and admissions in the cinema, in line with budgets
Have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including Membership, Food and Beverage, Curzon Film products and Curzon Home Cinema.
Act as a point of escalation for any customer queries.
Support the General Manager in the recruitment, training and induction of new cinema staff in line with the brand values.
Provide feedback and training to the team to drive team development.
Undertake any other duties as may be reasonably required for an efficient cinema operation.Useful Links
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