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Assistant Theatre Manager, Shaw Theatre at the Pullman London St Pancras

  •  London
  •  Â£30k-40k
  •  Full time
  •  Closes December 11, 2025
  •  Charlotte Wallis
  •  charlotte.wallis@accor.com
  • #Theatre

Description

Job Summary

The Assistant Theatre Manager will work alongside the Theatre Manager to run our unique hire-only theatre. They will assist in all operational and administrative aspects of managing a venue.

Job Description

The Assistant Theatre Manager will work alongside the Theatre Manager to run our unique hire-only theatre. They will assist in all operational and administrative aspects of managing a venue, and act as Duty manager when required, delivering a consistently safe, efficient and high standard of service to clients whom have hired the space, and to audience members attending performances & conferences.

Job Requirements

Administrative

  • Undertaking administrative duties such as answering hire enquiries, submitting payroll, creating staff rotas, and issuing contracts and invoices
  • Assist with box office sales and reporting, answering phone calls and customer service emails

  • Marketing events via social media and newsletters

  • Support the Theatre Manager with managing policies, ensuring that the theatre complies with all Health and safety and licensing as well as current legislation laws

  • Represent the Theatre Manager and their relevant legal duties

  • Deputise for the Theatre Manager when necessary

Job Responsibilities

Event Duty Management

  • Manage performances and hires occuring within the theatre

  • Supervise the Front of House and Box Office staff, ensuring they provide excellent customer care and that all staff are fully briefed, trained and performing well in their roles

  • Maintain Accor/Pullman standards at all times - Report any issues or damage to the relevant hotel department/s

  • Ensure the safe and legal use of the building at all times

  • Evacuate the building calmly and efficiently, if required

  • Maintain positive working relationships with all hotel departments

  • Complete all Statutory training, including Fire, Health & Safety and Equality & Diversity online, according to deadlines set

Useful Links

How to Apply

Please submit a CV and cover letter (no more than 2 sides of A4) to Theatre Manager Charlotte Wallis at [email protected]

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