Description
The British Music Experience is seeking a skilled and proactive AV Technician to join our Operations team.
Key Responsibilities
Technical Operations & Maintenance
- Provide first-response technical support and repairs for gallery interactives, the Interactive Studio, digital signage, projectors, EPOS hardware, and other technical systems essential to the smooth operation of the British Music Experience.
- Develop and implement a program of planned preventative maintenance and reactive repairs in conjunction with the Operations Manager.
- Provide training and operational support to the Duty Management team.
- Assist in the planning, installation, and operation of temporary exhibitions.
- Maintain technical infrastructure, ensuring reliability and health and safety compliance.
- Manage procurement, stock control, and the asset register for technical equipment and consumables.
Event & Performance Support
- Deliver technical setup and operation for live performances, including lighting, sound, and video.
- Liaise with clients and event organisers to support technical requirements to a high standard.
Compliance & Health and Safety
- Ensure compliance with statutory requirements, company policies, and standard operating procedures.
- Support the Operations Manager in maintaining robust health and safety standards.
- Contribute to the implementation of emergency, fire, and sustainability strategies.
- Oversee external contractors to ensure quality and compliance.
Reporting & Administration
- Prepare reports on key performance indicators (KPIs), downtime, and maintenance activities.
- Assist with preparation of technical documentation and tenders.
- Contribute to budgeting processes based on system and equipment life cycles.
- Collaborate with conservators and the BME Collections Manager to maintain optimal environmental conditions for artefacts.
- Participate in continuous improvement initiatives focused on sustainability and visitor experience.
Essential Criteria
- Proven experience working with AV systems, lighting, and sound equipment in a museum, theatre, live event, or similar environment.
- Strong technical troubleshooting and problem-solving skills.
- Understanding of health and safety standards relating to technical operations.
- Experience of basic electrical or IT maintenance and fault finding.
- Excellent communication skills and a collaborative working style.
- Flexibility to work evenings, weekends, and events as required.
Desirable Criteria
- Experience of video editing using Final Cut Pro or Adobe Premiere Pro.
- Skills in digital content creation for web, digital ads, screens or exhibitions.
- Experience with guitar maintenance and repair.
- Familiarity with environmental monitoring and control for museum collections.
You'll play a key role in keeping our galleries, live events, and exhibitions running smoothly - from maintaining interactive displays and AV systems to supporting performances and ensuring a high-quality visitor experience.
To work as a duty technician to ensure the effective operation, maintenance, and development of all technical facilities in the BME galleries, event spaces and front of house areas.
Please read the job description for further information on this role. Please apply with a CV and a cover letter explaining why you are suitable for the role, and send to [email protected]
Deadline: 12 noon on Friday 9 January 2026.
Interviews will take place w/c 19 January 2026.
If you have not heard from us by 5pm on Friday 16 January 2026, please assume that we will not be taking your application any further.
The British Music Experience strive to be an equality of opportunity employer.