Bookings Officer, Discover Children's Story Centre

Discover is looking for a new Bookings Officer, to join the organisation at a very exciting time following the completion in June of some large-scale building development, with lots of visitors enjoying our beautiful new spaces.

The Bookings Officer manages the overall booking function at Discover - using our CRM system Spektrix. From setting up events on the system, to answering calls and emails and taking bookings from families and schools. The role sets the tone for Discover's customer service, training front of house staff and dealing with customer queries - with the support of the Operations and Audiences teams.

We're looking for someone with experience of working in a customer-facing environment, ideally with families and schools and/ or in a cultural organisation. Demonstrable administration experience and excellent organisation and communication skills are essential; with experience of using Spektrix highly desirable.

Salary: £28,000
Hours: Full time, 35 hours per week. Primarily at Discover with 1-2 days working from home on request
Deadline: Wednesday 14 October, 5pm
Interviews: 21 and 22 October