Box Office Sales Assistant, National Theatre

We are looking for a Box Office Sales Assistant to join the National Theatre's Box office team.

The Box Office Sales Assistant is responsible for delivering exceptional customer service by handling ticket sales and enquiries. This role ensures a smooth and efficient ticketing experience for customers, both in person and via phone or online channels. They will also be responsible for the following: manage bookings, processing payments accurately, and providing information about shows, seating, and pricing. This is a 6 months fixed term contract/ part time contract

The successful candidates will have the following:

Demonstrable experience of working in a customer service role
Proven experience of greeting customers in a friendly and welcoming manner and resolving customer interactions with a calm and confident approach.
Accurate computer keyboard skills and proficient in Microsoft packages (Word and Outlook)
Experience of working in a team and sharing responsibilities
Excellent communication skills both verbally (by phone and in person) and written when engaging with internal and external stakeholders and customers

If that sounds like you, then we would love to hear from you!

Please note
The closing date for the receipt of a completed application is Wednesday 11 November 2026 at 12 noon. For more information and to apply please see our we bite