We would like to invite you to a Front of House recruitment open evening. This is a chance to take part in a practical session which will give you the opportunity to showcase your skills and experience in customer service and teamwork. This evening will be made up of various activities which will allow you to demonstrate your passion and enthusiasm for being part of our Catering Team here at Derby Theatre. The open evening will be on Monday 24th February from 6pm and last approximately 3 hours. Details and confirmation will be sent to the email provided on the application form. Essential requirements: Excellent customer service skills and an ability to lead by example Excellent interpersonal and communication skills Experience of working in a fast paced, high standard service environment Experience of food handling and service Familiarity with till systems and card machine payments Ability to maintain high standards of service while working under pressure Ability to work independently as well as part of a team Ability to work evenings, weekends and public holidays, as required Desirable requirements: Barista training Experience of Food Safety regulations and protocols One year's previous experience as caf or bar staff Experience of cooking, baking and food preparation Experience of working in a theatre or arts environment Sales-oriented and target-driven approach Ability to uphold the vision and values of Derby Theatre Key responsibilities Daily operation of the catering functions in line with procedures, ensuring a high standard of presentation. Act as a barista (making espresso-based coffee drinks) and serve a selection of hot and cold drinks. Prepare and deliver a menu of light meals including soup, toasties and sandwiches following food health and safety regulations. This will also include baking some traybakes, cakes and scones (training can be provided). Promote and upsell of all products, including food, ice cream, confectionary, and beverages with a high standard of product knowledge. Support the catering operation during functions, events, and press nights. Handle cash and complete transaction processes including the use of a till system and the use of card machines. Follow and adhere to all operational procedures, including keeping temperature records for refrigerators, stock rotation, food dating and labelling. HOW TO APPLY, IN FIVE STEPS    1) Visit our website www.derbytheatre.co.uk to download an application form. You must fill in this form to apply as no CVs will be accepted.    2) You may choose to respond to the PERSONAL STATEMENT as a video or audio file. If so, please attach the files in an mp4 format, ensuring that they are no higher than 10MB or send via a we transfer link https://wetransfer.com/.   3) If you can, please save the file as a PDF with your name in the file name.   4) Read our guide to ‘Applying for a job at Derby Theatre’ for information about the application process.   5) Email your completed application form, or files to [email protected] and complete our Equal Opportunities form which can be found here https://derbytheatre.co.uk/about-us/work-with-us/equal-opportunity/  Job Summary
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