We're looking for a Collector Experience & Operations Executive to join our Sales team and help deliver a smooth, well-coordinated, and engaging collector experience. Core duties include: Sales Operations Oversee freelancer(s) supporting product builds, ensuring all listings are accurate and complete. Ensure delivery of all product-related assets (images, copy, metadata, etc.) in line with publishing timelines. Operate additional sales processes including draws, private room builds, and shipping profile setups. Collector Communication & Experience Manage and deliver personalised, sales-focused communications to top-tier collectors via email and WhatsApp, ensuring interactions are timely, and designed to engage, and strengthen collector relationships. Act as a trusted sales advisor to top-tier collectors - responding to inbound enquiries, offering informed guidance, and helping progress interest toward purchase. Identify new collector opportunities, tailoring communication and engagement approaches (e.g. high-touch WhatsApp vs CRM campaigns). Collector Insights & Demand Feedback Conduct research and analysis for key releases, identifying insights, trends, and selling points. Gather and share collector insights with the wider demand and sales teams. Provide actionable recommendations to optimise product positioning, communications, and overall collector engagement strategies. Cross-Team Coordination & Continuous Improvement Work across Sales, Product, CRM, Content, and Marketing to ensure workflows for launches and communications are well-coordinated and efficient. Maintain accuracy across systems such as Shopify, Storyblok, and communication tools. Identify opportunities to streamline processes and reduce friction for both internal teams and collectors Excellent organisation - able to manage multiple projects, prioritise effectively, and meet tight deadlines. A proactive mindset, comfortable navigating ambiguity and responding to new challenges. Clear, confident written and verbal communication, with a professional and considered tone. Strong collaboration skills and the ability to build effective relationships across teams at all levels. A practical problem-solving approach, ability to resolve issues and improve processes pragmatically. High attention to detail, ensuring accuracy and quality across all deliverables. Analytical and insight-driven approach- interpret data, identify trends, and translate insights into meaningful actions. Digital confidence, able to work across multiple tools and systems; proficiency in Google Sheets (or equivalent) is essential. What we think you will have: Familiarity with digital sales operations, content management systems, and CRM tools. Experience with Shopify, Storyblok, and Hubspot is highly desirable. Enthusiasm and curiosity about contemporary art, with an understanding of the art market. Don't meet every single requirement? Avant Arte is dedicated to building a diverse, inclusive and authentic team so we encourage you to apply anyway. You may be just the right candidate for this or other roles. Please read the full Job Description and Apply Here: https://avantarte.recruitee.com/o/collector-experience-operations-executiveJob Summary
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