Customer Experience Assistant, Mercury Theatre

We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We're seeking enthusiastic Customer Experience team members to join #TeamMercury.

As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the caf bar and event delivery.

You are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.

If you have the ability to successfully handle the multiple demands of a busy theatre and caf bar, we want to hear from you!

For more information about the role and how to apply, download the candidate pack below. Applications should be submitted via Staffology (link below).

The hourly rate for this role is £12.21 and the average working hours will be 8 - 12 hours per week in line with our shift rota.