Description
The Digital Project Manager will lead the delivery of a new website and CRM platform, managing timelines, budgets, risks and stakeholder coordination. This includes overseeing technical integration, SEO, accessibility and data migration as well as facilitating workshops, testing and quality assuranc
Main duties and responsibilities
Project Management
- Plan, execute, and manage the delivery of a new website and CRM platform from discovery to launch.
- Create and maintain detailed project plans, timelines, budgets and risk logs.
- Define project scope, goals and deliverables in collaboration with stakeholders.
Stakeholder Coordination
- Act as the main point of contact between internal teams (marketing, exhibitions, programming, etc.) and external partners (designers, developers, CRM vendors).
- Facilitate workshops, discovery sessions and regular check-ins with stakeholders.
Technical Oversight
- Work closely with wider MK Gallery team to oversee the technical implementation and integration between new website and CRM systems.
- Ensure SEO, analytics, accessibility and security best practices are embedded in the website build.
- Coordinate data migration, API integration and system testing.
- Quality Assurance & Launch.
- Manage UAT (User Acceptance Testing), track bugs and issues and ensure high-quality deliverables.
- Lead training, documentation, and internal rollout activities.
Person Specification:
Experience
- Proven experience managing digital projects, especially websites and CRM systems.
Skills and abilities
- Strong understanding of digital platforms (CMS, CRM, marketing automation, APIs).
- Familiarity with web technologies (e.g., Spektrix, WordPress, Drupal, HubSpot, Salesforce, or other CRM platforms).
- Excellent stakeholder management and communication skills.
- Strong problem-solving abilities and attention to detail.
Desirable Attributes:
- PMP, Prince2, or Agile/Scrum certifications.
Personal
- Flexible team member with the ability to collaborate and support other colleagues.
- Excellent interpersonal skills.
General
- Undertake any other duties as may be reasonably required by the Head of Marketing and Audience Development.
The application process for this post is by CV and written statement. The closing date for the role is Friday 30th January 2026 with interviews taking place in early February. Your CV and written statement will be judged against the person specification, which is the list of requirements for this post. You should ensure your written statement addresses each point of the person specification, giving details of the relevant skills and experience you have in each of these areas.