Jacksons Lane is seeking Duty Managers to to join our team. As the flagship arts and cultural venue in Haringey, Jacksons Lane hosts a year-round programme encompassing the best in contemporary circus performance, arts participation activities, cultural education, and outreach work for both its community and the sector as a whole. This is an exciting time to join Jacksons Lane as we prepare to celebrate our 50th anniversary with a host of events throughout 2025 and prepare for borough of culture to come to Haringey in 2027. The role will oversee the safety, wellbeing and customer care of visitors and audiences, liaise with internal departments such as technical and operations and be a point of contact for visiting companies, hirers, producers and artists. Applications will be reviewed as and when they come in. Recruitment will end once the available positions have been filled. We recommend that you apply as soon as you are able. To be responsible for the safety and security of the venue and of all Visitors and building users To be based at the Welcome Desk to greet all visitors, deliver an excellent overall customer experience, and answer any queries about the organisation or its activities To use the Box Office system (Spektrix) to process ticket and merchandise sales, donations and regular giving initiatives, and invoice payments To use the Diary Management system (Artifax Event) to process studio hire bookings and invoices To act as the Evacuation leader in the event of an emergency, and to coordinate the safe evacuation of the building To apply for the role please send a copy of your CV and a short covering letter or video/audio fileJob Summary
Job Description
Job Responsibilities
Useful Links
How to Apply
to [email protected], including your full name and Duty Manager in the subject line of the email. Should you wish to submit your application in another way please
get in touch. We would also appreciate it if you could complete an Equal Opportunities form and include this with your application so that we can continue to monitor and increase the accessibility of our recruitment process. This form is available on our website, alongside this recruitment pack.