Description
We are recruiting 2 new p/t roles at Soho Walthamstow, come join our Operational team!
Purpose of the job:
- To act as the operational lead during performance mode within the building, working closely with the audience, bar and technical teams and security to ensure the smooth running of our programme with an excellent artist and customer experience.
- Overseeing Health and Safety during events and performances, for the building, ensuring all elements of the Venue Management Plan are enacted including licensing and fire regulations, as well as acting as a decision making in the event of incidents and emergencies. Building a positive, dynamic, innovative and customer focused culture on shift, ensuring an exceptional and inclusive welcome to all.
- Ensuring the building is set and the teams are ready to receive audiences.
- Ensuring all of Soho Theatre's artistic programme are fully supported, delivering and exceeding expectations. (performances, hires, digital and other activity).
Hours:
24hours per week (x2).
Both new Duty Management roles will be primarily expected to cover Walthamstow's evening programme, across evenings and weekends.
If there are not 5 evening shows on a given week both DMs will be required to support the Operations Manager with daytime administrative duties.
Experience
- First Aider
- Fire Marshall/Warden
- Experience of complying with Health & Safety legislation
- Demonstrable experience in leadership role in a public-facing venue
- An understanding of audiences and proven track record of delivering excellent experiences
- Staff leadership experience, such as managing a team of casual workers
- Experience as a personal licence holder
- A working knowledge of the arts sector
- The ability to engage with a wide range of personalities and backgrounds and an ability to develop and maintain good relationships with promoters, producers, artists and media
Skills
- Strong leadership and good people management
- Highly organised
- A kind and confident communicator in person, over the phone and over email
- Ability to prioritise and juggle multiple deadlines in a friendly, fast-paced environment.
- Flexible attitude and approach to work and working hours. As an evening entertainment venue the role revolves around evening and weekend work
Please send your CV and cover letter telling us how your experience and skills will fit this role, to [email protected] no later than 18th January 2026