Job title: Duty Manager Person Specification Essential: Desirable: Responsibilities (comprehensive training will be provided) Fill in the form on our website to apply.Job Summary
Job Description
Reporting to: GM/AGM team
Manager of: Front of House team
Pay: £16 per hour, with paid breaks
Holiday: equivalent of 28 days per year (calculated pro rata) + an extra day for every year worked
Other benefits: complimentary cinema tickets & bar discount, employee assistance programme, cycle to
work scheme
Start date: Immediate
Contract: Permanent, with a 4 month probation period.
Hours: Part time contracts available of either 20 hours per week or 32 hours per week.
Availability: mixture of daytime & evening shifts. Evening & weekend availability is essential. Regular
Sat/Sun availability is essential.Job Requirements
- Excellent communication skills and demeanour with customers, colleagues and managers
- Available to work a variety of shift patterns, including evenings, weekends and holidays
- Punctual and reliable
- Keen attention to detail and a positive & proactive approach to solving problems
- A strong work ethic. Leading by example.
- Natural leadership and ability to effectively delegate tasks.
- Experience of working in a customer service or hospitality/arts environment.
- Experience in a management role, ideally in customer service, hospitality or an arts venue
- Previous bar or cafe work / experience working with stock
- Training and certification - personal licence; first aid; food hygiene
- Projection and technical knowledgeJob Responsibilities
Customer experience
Staff Management
F&B
Events and hires
Building maintenance & cleanliness
Projection
Marketing
Be a keyholder - securely opening and closing the building and contactable in case of emergency.
Reporting at the end of the trading day, and as required during shifts.
Ensure the safety of employees and guests by complying with all statutory Health & Safety
Uphold systems and processes to prevent loss and to ensure the security of cash, assets, guests and
Contribute to the overall success and development of The Castle as a member of the Management
Undertake any other duties as may be reasonably required by Senior Managers.Useful Links
How to Apply