Description
The Duty Manager assists the Operations department in taking responsibility for the operation, maintenance, cleanliness, security and safety of the Whitechapel Gallery and its many functions.
The Duty Manager assists the Operations department in taking responsibility for the operation, maintenance, cleanliness, security and safety of the Whitechapel Gallery and its many functions.
Conditions of work
- Contract: Fixed-term (6 months)
- Hours of work: Part time (6 hours), Sunday 1:30pm- 7:30pm
- Salary: £4,548.96 per annum (£27,483.30 FTE)
- Probationary period: 3 weeks
- The period of notice is 4 weeks in writing on either side. During the probationary period this will be reduced to one week notice from both parties.
Essential qualities include:
- Strong organisational and communication skills.
- The ability to act with tact and diplomacy in a variety of situations and with individuals from different backgrounds.
- Experience of using Microsoft Word, Excel, PowerPoint and e-mail to intermediate office standards.
- Practical awareness of health and safety issues.
- Experience in leading teams.
Qualities that are desirable for this role are:
- First Aid trained (3-day course).
- Fire marshal training.
- Key-holding responsibilities.
- Practical abilities, including hands-on skills such as basic carpentry, and competence with tools.
- Experience of delivering events to a high standard.
Please check our website for the full job description.
- Be responsible for locking and unlocking the building before and after a shift at the Gallery, including operation of the Intruder Alarm System.
- Direct the Evacuation Procedure in the event of an emergency. Emergency First Aider - administering first aid to staff and visitors when required.
- Monitor cleanliness across the Gallery, including its exterior, with regular checks throughout shifts.
- Liaise with contractors and engineers on site.
- Responding to the radio requests of the Whitechapel Gallery staff, security guards and restaurant.
- Be the first point of contact regarding the prompt collection and distribution of deliveries for departmental teams.
- Oversee the operation of all equipment utilised in the Exhibitions and report any damage or malfunctions to the Exhibitions team & Visitor Engagement team.
- Record environmental conditions across gallery spaces, implementing temperature and humidity controls where necessary.
Please check our website for the full job description.
Please complete the application form and diversity monitoring form, found on our website by 10:00am on Monday, 8 December 2025.