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English Touring Opera: Marketing & Communications Officer, English Touring Opera

  •  North West
  •  Â£25k-30k
  •  Full time
  •  Closes November 14, 2025
  •  Admin
  •  admin@etopera.org.uk
  • #Music

Description

Job Summary

English Touring Opera (ETO) are seeking an ambitious and driven candidate to join our busy Marketing and Communications team as we look to grow box office income and promote our work on the stage, in schools and in the community.

Job Description

English Touring Opera (ETO) are seeking an ambitious and driven candidate to join our busy Marketing and Communications team as we look to grow box office income and promote our work
on the stage, in schools and in the community.


The role will be an integral part of a small team, working closely with the Head of Marketing & Communications and Senior Digital Marketing Officer, as well as collaborating with other teams within ETO and from receiving venues and local partners.


This is an ideal job for anyone looking to work in marketing and communications in the performing arts, offering insight into all aspects of activity in a busy touring company. The ideal candidate will be a proactive, outgoing individual with excellent interpersonal skills. The role requires rigorous attention to detail, and an ability to work well to deadlines. It would suit someone with a passion for opera or theatre, and the ability to inspire others about the importance of ETO's work, and the value of the arts more generally.


The role will be based in our Sheffield office and with some remote work. The role will require some travel to performances, meetings, and events around the country, especially during touring seasons
(usually September - November and February - June).


We actively encourage applications from disabled people, working class people and people from global majority backgrounds, as these groups are currently under-represented in the cultural sector.

Job Requirements

Essential:

  • Excellent administration and organisation skills
  • Strong interpersonal and communication skills, able to interact with people from all backgrounds and ages with confidence
  • Good time management skills with the ability to prioritise multiple requirements, work under pressure and meet deadlines
  • Close attention to detail
  • A passion for the arts and ETO's mission
  • A commitment to establishing a career in marketing and communications
  • Excellent IT skills
  • Excellent writing skills
  • An adaptable team player who is comfortable working as part of a busy team, but also able to work independently
  • Confident and well presented with a professional telephone manner
  • Ability to handle sensitive material with confidentiality


Desirable:

  • A passion for, and good working knowledge of, opera
  • Experience in a target-driven sales environment and/or customer services setting
  • Experience of working with CRM systems
  • Experience with graphics and design software e.g. Photoshop, InDesign, Canva

Job Responsibilities

Marketing & Communications:

  • To support the Head of Marketing & Communications with implementing and reporting on ETO's marketing and communications strategy
  • To help coordinate campaign delivery across channels for performances, education work, and fundraising
  • To liaise with receiving venues to distribute assets, monitor campaign progress and organise events
  • To support the Head of Marketing & Communications with production of promotional assets, including copy, video, photography, digital content and print
  • To research and write compelling content for ETO's e-newsletters to the general mailing list, Fundraising list and Family list
  • To assist with audience segmentation and analysis to refine marketing and communications strategies
  • To support PR and promotion efforts to build audiences and expand engagement

For further duties, please see recruitment pack.

Useful Links

How to Apply

Please email your CV (maximum two pages) and a separate document (maximum two pages) that answers the following four questions to [email protected]. Please use the following four questions as headings:

1) Tell us about your biggest success or a piece of work of which you are most proud.
2) This role will involve writing engaging and informative copy to promote our shows. Please write a paragraph about why people should book tickets for our upcoming spring season (information can be found here: https://englishtouringopera.org.uk/season/spring-2026
3) You'll have to work as part of a busy team in this role. Please give us an example of how you've worked in a team before.
4) Please tell us if you have any previous marketing and/or communications experience, or previous experience which has given you skills which are transferable to marketing and communications.

Please also fill in the Equal Opportunities Monitoring Form, found on our website.

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