Hours: 37 hours, Salary: £31,833.24 Closing date: 9am 5th May 2025 Lead the museum's approach to buildings and site care and compliance, planning and delivering works and supporting large scale projects while ensuring effective and smooth operations around the site for daily visitors. To support delivery of projects in line with the museum's strategic plan. Be responsible for staff management, motivation, leadership, training and development for all direct report teams. This will include coaching and 1:1 support, team meetings, and performance management processes, including appraisals for wider team members as required, all while developing a can-do culture of positivity and success. Lead the Facilities, IT & Business Support teams ensuring museum ambition and delivery is met through the teams. Ensure through the Facilities & IT teams that the museum is compliant at all times re Health & safety and digital / data compliance, ensuring necessary monitoring, inspections and evaluation are completed at relevant and required times. Deliver through the team, an effective and efficient Business Support function for museum colleagues and an exceptional customer interface for external enquires to the museum. Working with Facilities & Collections to ensure all museum security and fire safety procedures and measures are rigorous, implemented and monitored as required. Manage delegated budgets and report on these as required. Manage resources effectively, identifying opportunities for increased efficiencies and savings and ensuring contracts and suppliers deliver the best value and meet the needs of the Museum. To include the development of the pool of qualified available contractors. Make regular performance reports as required to ensure strategic, financial and organisational issues are prioritised, appropriate action taken, and risk is monitored and mitigated. Ensure procurement is undertaken ethically and in the interests of the Museum. You will be enthusiastic, highly organised, methodical, and accurate. You will communicate well with colleagues and our external stakeholders, partners, and suppliers. You will be proactive in problem-solving in a dynamic museum environment. As a confident and visible leader, you will enjoy building effective working relationships with a broad range of people and advocating for the museum's values and behaviours. As someone used to juggling multiple elements, you will be flexible and adaptable in your approach and passionate about maximising the resilience and sustainability of the Bowes Museum. To lead the museum's operational involvement in development and infrastructure projects across the site. To lead the museum's Facilities provision ensuring costed and programmed work plans are in place raising the quality of the care of the site fabric including structures and the parkland environs. To lead for compliance ensuring the museum remains safe and legal at all times in all areas of Health of Safety and IT law / regulations. To lead the Business Support team to ensure a smooth and effective administrative support operation for colleagues and an exceptional customer experience for external communications and enquiries. To assist the Senior Leadership Team with strategic thinking and delivery expertise to help shape and deliver future ambition. Through your teams you will champion the visitor experience in all we do. To coordinate reports to the Directors, Board of Trustees, committees, funders and stakeholders in all areas relating to Property and Operations.Job Summary
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