Job Overview To facilitate use of the building for all events. Key Responsibilities 1.Facilitate the use of Victoria Baths by a range of individuals and groups for events, including wedding parties, film crews, artists, corporate groups, community groups, tours groups and schools. Liaise with potential users, arrange access, advise on event production, duty manage (includes running the bar) and ensure security and safety during events. Provide a high standard of customer service to all event users. 2.Organise, oversee and participate in safe event preparation, set-up and take-down, alongside Facilities staff. This includes manual handling of furniture and equipment and technical set-up of audio-visual equipment. 3.Support bar product reviews, sales mix development, stock takes, ordering and casual bar worker training and supervision. 4.Assist in managing public events at Victoria Baths; work with other Trust staff and volunteers to organise and run these. Supervise and support volunteers working with the project. 5.Assist in publicising the Victoria Baths project generally; work with other Trust staff to develop marketing materials, provide information on Victoria Baths to interested parties in verbal and written forms. 6.Carry out administrative tasks associated with events at Victoria Baths. 7. Any other tasks as may reasonably be required from time to time. Work-related Conditions Promoting equality, diversity and inclusion in all aspects of the business. To identify own training needs and take part in regular performance reviews with the Business Development & Delivery Manager. To acquire and maintain a First Aid qualification To work flexible hours which will include weekend and evening work. To be included on the list of staff who respond to alarm / emergency callouts. ESSENTIAL:1.Good communication, customer service and negotiating skills, in particular the ability to work with a range of project contacts including event organisers, film-crews, members of community groups, artists and the general public. 2.Hands-on experience of the set-up and duty managing of events, including event security/door supervision, bar operation and cash-handling skills. 3.An understanding of audio-visual equipment. 4.The ability to use Microsoft Office to undertake routine office tasks. 5.The ability to work independently, plan work schedules and use time effectively. DESIRABLE: 6.Practical experience of bar supervision, including stock takes, ordering and dealing with staff. 7.Experience of volunteering or working with volunteers. 8.A practical, basic knowledge of health and safety, including electrics and bar equipment. Please visit our website to submit an application; CV, cover letter and equality monitoring form.Job Summary
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