Location: Venue-based - Most of your time will be spent in our venue on Bristol Harbourside interacting directly with clients. Salary: £27,089 per annum, (£21,672 pro-rata) Contract: Permanent Working hours: Part-time, 30 hours a week (0.8 FTE) About the role This role combines the sales and administration of event bookings as well as the managing of live events. You will be liaising with clients to help plan in the lead up to their booking, as well as supporting them on the day to deliver a successful event. You will also handle incoming enquires for our event spaces, providing administration for bookings including responding to phone and email enquiries and contracting and invoicing confirmed events. This is a busy, fast paced role and requires flexibility to pick up live event management hours both within and above your contracted hours. Support during the process What we're looking for from you What will you do in this role? Deadline for applications: Sunday 16th February 2025 at midnight. Application process:Job Summary
Job Description
We The Curious is a Disability Confident Employer and we welcome applications from candidates who self-assess themselves as having a disability. We will guarantee an interview to applicants who advise that they have a disability and who meet the minimum criteria for a job vacancy.
You'll have the opportunity to let us know about any adjustments you may need throughout the application and selection process.
Including everyone
We value the positive impact greater representation will have on our organisation, programmes and culture. It's our goal to become an inclusive place to work and for our teams to better reflect our city and the people who visit us. We welcome applications from people of all lived experiences and particularly those that are not well represented in the science centre sector. Job Requirements
_Experience of working in a fast-moving events environment.
_Experience in a client facing role and passionate about customer service.
_Experience of leading a team and passionate about getting the most out of people.
_You are highly organised and are able to multitask and prioritise in a busy role.
_You have excellent written, verbal and interpersonal communication skills.
_You have the ability to absorb information and pick up systems confidently and quickly.
_Administration experience, ideally in a sales or events environment.
_Ability to think on your feet and provide solutions during live events. Job Responsibilities
_Delivering events with the flexibility to work early mornings, late evenings and weekends, taking responsibility for operations of the building outside of normal operating hours (managing fire evacuation, Health and Safety procedure, safeguarding and liaising with emergency services when required).
_Liaising with clients frequently in the lead up to their events to provide advice and to ensure that all requirements are understood and documented.
_Ensuring that event spaces are set-up, clean and tidy with an eye for detail with a hands-on approach to any physical tasks.
_Providing excellent customer service, empathising with client's frustrations solving problems effectively and keeping calm under pressure.
_Collaborating and communicating effectively with other teams & suppliers to ensure that each event is smooth running from start to finish.
_Managing and co-ordinating event support staff during live events, set ups and breakdowns. How to Apply
​
Interview dates and location: Monday 10th or Tuesday 11th March 2025 at We The Curious
If you would like to apply, please complete the application form. It contains questions designed to assess your interest in and suitability for the role.
Please don't send in CVs or cover letters as we don't review them.
We appreciate interviews can be stressful, so we try to make them more of a conversation and a chance for you to tell us about how your skills and interests make you the right person for the role.
If you are invited for an interview, we'll send you the questions that you'll be asked beforehand so that you have time to prepare.
If you have any particular needs or requirements, please do let us know so that we can make the required adjustments.
If you would like to talk about the role or the application process, please email [email protected]