👉Get free email job alerts!

Event Duty Manager, Chelsea Physic Garden

  •  London
  •  Under £10K (pro rata)
  •  Part time
  •  Closes May 1, 2025
  •  James Laczko
  •  jobs@chelseaphysicgarden.co.uk
  • #Charity

Description

Job Summary

An exciting opportunity to oversee venue hire activity at London's oldest botanic garden, as well as one of its most exclusive and unique event venues.

Job Description

About the role

The Event Duty Manager plays an important operational role in the Garden's thriving venue hire activity.

Our Grade-I listed heritage grounds are available for hire, serving a wide range of private events including weddings, dinners, receptions, parties, photoshoots, and more. The Event Duty Manager will oversee these activities outside public opening hours, looking after the clients and their guests and suppliers throughout the set-up, delivery, and de-rig of events in accordance with guidance from the Events Coordinator.

Prior industry experience is preferred but not essential, with full training provided.

Job Requirements

Essential skills & experience:

  • Demonstrable customer service skills and a desire to exceed customer expectations
  • Confident and comfortable proactively dealing with the public and clients with the aim of delivering excellent customer service
  • An ability to remain polite but firm in the face of pressure to make special exceptions or allowances (which are not possible)
  • Motivated by a desire to give visitors and venue hirers an excellent experience whilst maintaining the reputation of a historically important botanic Garden in the heart of a residential area

Desirable skills & experience:

  • Previous experience of managing events and functions
  • Experience of managing and overseeing contractors
  • A working knowledge of, and training in Safeguarding
  • A basic understanding of Premises Licenses

Job Responsibilities

Responsibilities

Health and Safety, Welfare, Fire & Security

While on duty, the Event Duty Manager will act as the Garden's fire warden and will be responsible for the Health and Safety of all visitors, staff and guests, in line with the Garden's Health and Safety Policy and training from the Deputy Director (Visitor Experience).

Venue supervision

Following the written instructions and pre-event briefing from the Events Coordinator, the Event Duty Manager will supervise the Garden, and will act as the point of contact for clients during the delivery of the event. They will monitor sound levels, provide access for collection and deliveries, and ensure the Garden's Premises License, and reputation within the local community are protected and preserved at all times.

Managing contractors

The Event Duty Manager is responsible for supervising the activities of any external staff who may be preparing for, or working at a Garden event.

How to Apply

Please visit the Garden's vacancies website, and download our application and equal opportunities forms, clearly stating the role you are applying for. Please then send both forms to [email protected]

More arts jobs!