Salary:£34,000 per annum Community and Stakeholder Engagement Marketing and Promotion To apply for this role, please send your CV and cover letter to [email protected] by 23:59 on 6th July 2026. See our Careers page - https://filmfixer.co.uk/careers-at-filmfixer/ Essential Criteria Desirable CriteriaJob Summary
Job Description
The FO manages multiple outer and smaller borough contracts, ensuring filming activity is facilitated efficiently, professionally and in line with agreed service standards. Alongside managing their own boroughs, the FO provides support to Film Service Managers (FSMs) on larger/complex filming activity across the wider team portfolio.
Managing the Film Service
Manage/deliver FilmFixer's service contracts for multiple outer London Boroughs.
Primary contact for assigned boroughs for day-to-day filming matters.
Ensure contractual commitments/service standards are consistently met.
Lead on communication with borough departments, maintaining strong working relationships with Council officers/stakeholders.
Liaise with the relevant FSM/Line Manager on complex or sensitive matters.
Identify opportunities to increase filming activity and income within assigned boroughs.
Ensure compliance with borough-specific charge sheets, KPIs and operational requirements.
Delivery & Filming Operations
Process filming enquiries and applications, ensuring a responsive and solution-focused service.
Identify complex, high-impact or politically sensitive shoots and manage in liaison with the relevant FSM where appropriate.
Ensure each borough/client is represented appropriately in location enquiries.
Ensure site-specific filming guidelines are developed/reviewed.
Conduct recces/site visits/set visits.
Proactively develop new filming locations within the borough portfolio.
Maintain accurate records of filming activity.
Respond to emergency out-of-hours calls where required.
Occasional weekend or evening work may be required to conduct set visits (Time off in lieu will be agreed in line with FilmFixer's policy).
Support FSMs with processing elements of large applications eg. parking arrangements, cranes, traffic management, site visits, updating T&Cs, raising invoices, chasing payments.
Support less experienced team members.Job Requirements
Contribute to accurate contact lists.
Respond to complaints in accordance with the Complaints Policy.
Manage the process of appropriate community engagement for large-scale/potentially disruptive filming.
Representation at film industry forums, meetings and industry conferences.
Contribute to team knowledge sharing/service improvements.
Assist other FilmFixer staff/teams during busy period/leave where required.
Financial, Reporting and Administrative Responsibilities
Ensure customer-facing charges are up-to-date and in line with borough-specific rates.
Maintain accurate invoicing and internal fees documentation.
Provide accurate financial data and qualitative updates to support internal reporting and income monitoring.
Maintain accurate data across systems, ensuring stakeholder contact lists and records are consistently updated.Job Responsibilities
Work closely with Marketing Manager to develop marketing strategies.
Support the Photographer and Locations Library Coordinator to expand boroughs' location portfolios.
Ensure contract commitments for promotional activities are agreed and followed.
Social Value
Support FilmFixer's social value commitments including Set Ready and The Generator Project.
Identify productions suitable for social value engagement opportunities.
Encourage productions to support training and employment initiatives.
Conduct set visits to monitor placements and gather marketing content.
Person Specification
Positive attitude with a strong customer service ethos.
Professionalism and a client-focused approach.
Exceptional attention to detail and a commitment to excellence.
Ability to work independently while recognising when to escalate.
Good understanding of the film production process, particularly the Locations function.
Strong communication skills.Useful Links
How to Apply
●Proven experience of managing filming activity, or similar activity
●Strong knowledge of the film and television production process, particularly the Locations department role.
●Demonstrable experience of building and managing positive relationships with multiple stakeholders.
●Experience of managing time sensitive workloads during busy periods.
●Excellent communication skills.
●Experience of working with Councils/Local Authorities.
●Experience using film permitting software.
●Experience of contributing to and/or supporting community engagement initiatives.