Leading the day-to-day delivery of a high-volume food and beverage operation, maintaining a high-quality service and memorable visitor experiences. Proven experience leading fast-paced, high-volume food and beverage or hospitality operations. This is a full-time, permanent position, based in Stratford-upon-Avon. Working 40 hours per week (including some evenings and weekends), 5 days out of 7 with 2 days off per week. All applications should be made online using the RSC website. If you need any assistance when applying, please email [email protected]. The closing date for applications is midnight on Sunday 12 July. The interviews will be in-person and a one stage process, date to be confirmed.Job Summary
Job Description
Driving commercial performance through effective planning, stock control, merchandising and service delivery.
Planning and communicating rotas to ensure optimal staffing levels.
Working collaboratively with the Kitchen, Front of House, Events, and wider teams to deliver seamless operations, including small events and group dining.
Creating welcoming, high-quality, and memorable experiences for all visitors, responding to feedback and continuously improving service standards.
Recruiting, developing and motivating teams to foster a positive, inclusive and high-performing culture.
Proactively managing stock levels, wastage and operational efficiency.
Monitoring industry trends and identifying opportunities to enhance the food and beverage offer.
Ensuring full compliance with food safety, allergens, licensing, and Health & Safety regulations.
Maintaining high standards of cleanliness, safety and presentation across all areas. Job Requirements
Experience managing events, functions or performance-led service environments.
Strong commercial awareness, with experience managing budgets, staffing and stock performance.
A confident and inspiring leadership style, with the ability to develop and engage teams.
Excellent communication skills and the ability to build strong working relationships across teams.
A strong focus on delivering outstanding customer and visitor experiences.
Sound knowledge of food safety, allergens, and Health & Safety requirements (formal qualification desirable). Job Responsibilities
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