New
Description
The Criterion Theatre are recruiting front of house assistants to join us for the run of TITANIQUE. Currently running until June 2026, we are looking for enthusiastic and capable individuals to join us during the run for this exciting show!
Candidates should be able to provide an exceptional level of customer service, contributing to an excellent experience for all patrons. As all staff will work on our theatre bars, efficient and accurate bar work is also important. Please note we are looking to fill 8 show and 3 show contract positions only. Optional overtime will be offered if available. Current rate of pay is £14.80p/h.
- To provide exceptional customer service to our patrons at all times. -To ensure the safety and comfort of our patrons at all times. -To work as part of a team to ensure the smooth running of the Front of House Department
Reporting to: Theatre Manager (TM), Deputy Theatre Manager (DTM) To welcome patrons into the theatre and ensure only customers with valid tickets are admitted into the theatre. To represent the venue to a high standard by being well versed in the facilities and products we offer and having a good knowledge of the show. To proactively engage with our patrons ensuring their needs are met, efficiently resolving any customer issues where possible or seeking management assistance if required. To accurately sell programmes, snacks and merchandise throughout the venue and take responsibility for the stock you are handling. To serve customers quickly and efficiently, providing excellent customer service on all sales points. To ensure the safety of patrons inside the auditorium at all times by reporting anything of note to colleagues and theatre management. To thoroughly understand venue evacuation procedures and actively take part in regular drills as directed by the theatre
If you think this role is of interest to you, we would love to hear from you.
Please use the apply now link to complete an application
and email it to [email protected] with front of house assistant and your name in the subject line.
Application deadline: 12pm Sunday 8th March