Position: Full-time, with a three-month probationary period Japanese Gallery Kensington, a specialist in Japanese art, antiques and anime memorabilia, is seeking a client-facing gallery assistant with a passion for Japan and its culture. As the first point of contact for visitors and collectors, you will play a central role in the day-to-day running of the gallery, from welcoming clients and handling sales to keeping the gallery, its stock and its records in order. During the initial three-month probationary period, we will provide full training and review your performance monthly. On successful completion, you may be offered a permanent position. Desirable: Remuneration: Minimum wage. Requirements: Keen interest in and knowledge of Japanese art and culture Excellent customer service and interpersonal skills, with a professional and personable manner Proficient IT skills, including MS Office, Google Workspace and online marketplace product uploads Excellent organisational and communication skills, with the ability to work effectively as part of a team Proficient English ability (CEFR A2) Welcoming visitors and providing a high standard of in-person, telephone and email customer service Assisting clients with enquiries, purchases and payments, and building lasting relationships with collectors Presenting artworks and objects to clients with confidence and care Maintaining gallery displays and ensuring the gallery is presented to a high standard Processing newly acquired stock and maintaining accurate digital inventories Dispatching orders worldwide and preparing shipping documentation Providing production and logistical support for gallery events and activities Providing general administrative support If you are interested in this opportunity, please send your CV and a cover letter to [email protected]. Shortlisted candidates will be invited for an interview.Job Description
Location: 66E Kensington Church Street, London W8 4BY
Previous experience in a client-facing role, ideally in a gallery, auction house, antiques or luxury retail setting
Familiarity with image editing software and Adobe Suite
Ability to work independently
Experience resolving client queries and issues
Commercial awareness and an interest in sales
Experience managing website content and digital catalogues
Confident use of email platforms, cloud-based file management and digital record keeping
Intermediate level of Japanese (N2)
Application deadline: 12th November 2026, 12PMJob Requirements
Job Responsibilities
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