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Front of House Assistant, National Coal Mining Museum for England

  •  Yorkshire
  •  Â£10k-15k
  •  Part time
  •  Closes November 28, 2025
  •  Charlotte Mason
  •  charlotte.mason@ncm.org.uk
  • #Museums

Description

Job Summary

We’re looking for a friendly and enthusiastic Front of House Assistant to help deliver a welcoming and high-quality experience across our Cafe, events, and Visitor Welcome spaces.

Job Description

We're looking for a friendly and enthusiastic Front of House Assistant to help deliver a welcoming and high-quality experience across our Cafe, events, and Visitor Welcome spaces.

In this varied role, you'll greet and serve customers, assist with food and drink service, help keep the Cafe running smoothly, and support special events like weddings, conferences, and pop-up catering. You'll also provide support to our Visitor Welcome team when required.

If you're positive, proactive, and excited to work in a unique heritage setting with a focus on great food and service, we'd love to hear from you!

Job Requirements

A positive attitude, commitment to excellent customer service, and teamwork.

Previous experience in a cafe, restaurant, or bar is a bonus-but not essential, as full training will be provided. A basic food hygiene certificate is desirable, but training can be provided.

The role is 22.5 hours a week, Wednesday - Sunday (regular weekend and occasional evening work required).

Job Responsibilities

To support catering provision by taking orders, serving food and drinks, assisting with basic food preparation, and maintaining cleanliness. The role includes collaborating with the team during events, operating the bar, and ensuring a high-quality customer experience. To support visitor welcome and retail/ticket sales as required.

Useful Links

How to Apply

To apply, send your CV and a cover letter to [email protected].

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