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Front of House Manager, Wolverhampton Arts Centre

  •  West Midlands
  •  Â£25k-30k
  •  Full time
  •  Closes September 12, 2025
  •  Trevelyan Wright
  •  office@wolverhamptonarts.co.uk
  • #Combined arts

Description

Job Summary

Wolverhampton Arts Centre needs an enthusiastic and talented Front of House Manager to join its team and lead the FOH for a busy programme of 100 plus live events each year.

Job Description

Key responsibilities are:

Act as Front of House Manager when there are events in the theatre, New Horizons showtent and other spaces onsite.

Maintain onsite security, assist visitors and provide support for studio and theatre bookings.

Recruit and line manage event staff.

Manage the bar operation onsite. Including ordering and monitoring stock.

Job Requirements

Essential skills and qualities which candidates require are:

Experience in staff supervision

Excellent proven customer service skills

Ability to exercise initiative, take personal responsibility and resolve issues independently.

A positive, solution focused attitude to work.

Excellent verbal and interpersonal and good written communication skills

High level of IT literacy (MS Office)

Good administrative skills with the ability to maintain systems and records

Knowledge of Health & Safety and licensing law and regulations

An understanding of access and disability issues

Strong organisational, time management and prioritisation abilities working effectively under pressure and the flexibility to adapt quickly to demands

An interest in the arts and leisure industry and an enthusiasm for working in a socially engaged and culturally diverse environment.

Flexibility in relation to duties and working hours which will include evenings and weekends

Job Responsibilities

The role has four key areas of responsibility:

Acting as Front of House manager for events in the theatre

Managing the site during opening hours and act as Duty Manager

Bar Management

Admin support including essential monitoring and record keeping

A detailed breakdown of each of these areas can be found in the Job Description, downloadable from the WAC website:

https://wolverhamptonartscentre.co.uk/news/opportunity-front-of-house-manager/

Useful Links

How to Apply

Please obtain the Job Application Form from the WAC
website or by emailing [email protected]. Complete the form and return to [email protected] by the
closing date of noon on FRIDAY 12 SEPTEMBER.
For an informal discussion on this role please email
[email protected] with a phone number
we can ring you back on.
Shortlisted candidates will then be called to an
interview on WEDNESDAY 17TH SEPTEMBER. Please
ensure you are free for this date if you apply. Further
details will be given to shortlisted candidates.

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