Candidates should be able to provide an exceptional level of customer service, contributing to an excellent experience for all patrons. As all staff will work on our theatre bars, efficient and accurate bar work is also important. We are looking for staff to work with us on a temporary contract during the Christmas period. Working patterns available are: Mon 16th December - Monday 13th January. However, to be considered for the role, you must have full availability between the week of 24th Dec - 31st Dec. Current rate of pay is £13.45 p/h and double time is offered on Sundays. To provide exceptional customer service to our patrons at all times. Reporting to: Theatre Manager (TM), Deputy Theatre Manager (DTM) To welcome patrons into the theatre and ensure only customers with valid tickets are admitted into the theatre. To represent the venue to a high standard by being well versed in the facilities and products we offer and having a good knowledge of the show. To proactively engage with our patrons ensuring their needs are met, efficiently resolving any customer issues where possible or seeking management assistance if required. To accurately sell programmes, snacks and merchandise throughout the venue and take responsibility for the stock you are handling. To serve customers quickly and efficiently, providing excellent customer service on all sales points. To ensure the safety of patrons inside the auditorium at all times by reporting anything of note to colleagues and theatre management. To thoroughly understand venue evacuation procedures and actively take part in regular drills as directed by the theatre. If you think this role is of interest to you, we would love to hear from you. Use the 'apply now' link to fill in the application pack and email it to [email protected] with Front of House Assistant & your name in the subject line. Application deadline: 12pm Wednesday 26th NovemberJob Summary
Job Description
3 show contracts (3 days totalling 11.25hours) and 8 show contracts (6 days totalling 30hours)Job Requirements
To ensure the safety and comfort of our patrons at all times.
To work as part of a team to ensure the smooth running of the Front of House Department.Job Responsibilities
How to Apply