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General Manager (Maternity Cover), Reading Rep Theatre

  •  South East
  •  Â£30k-40k
  •  Full time
  •  Closes January 7, 2025
  •  Ellie Gavin
  •  ellie@readingrep.com
  • #Theatre

Description

Job Summary

We’re looking for a General Manager to join Reading Rep Theatre on a fixed-term contract to cover maternity leave.

Job Description

As the General Manager you'll make sure the theatre runs smoothly, safely, and is a welcoming place for everyone - audiences, staff, and performers. You'll manage the Front of House (like box office and customer service) and Back of House (building maintenance and safety). You'll also oversee our staff and volunteers, handle schedules, and support events and productions.

We're looking for someone who has experience managing people, buildings, events and budgets. You should also have a strong knowledge of health and safety and excellent organisational skills.

If you're passionate about theatre and love working with teams, this role is for you!

Job Requirements

Essential Knowledge, Skills and Experience

  • Experience working in a comparable environment
  • Knowledge of Health & Safety legislation as well as practical application
  • Proven experience as a line manager
  • Experience of building management
  • Excellent interpersonal skills and good written and verbal communication skills
  • Excellent organisational and time management skills
  • The ability to manage a busy workload and prioritise and work to deadline
  • Excellent customer service skills, including ability to communicate with customers efficiently in a courteous, professional manner under pressure

Desirable Knowledge, Skills and Experience

  • Experience of Theatre or Arts venue management
  • Experience of using Spektrix or other box office systems
  • Knowledge of Safeguarding
  • First Aid qualification
  • Knowledge of relevant licensing bodies

Job Responsibilities

FOH

  • Oversee FOH and bar operations, ensuring efficient staffing and excellent customer service
  • Recruit, induct, and train FOH staff and volunteers
  • Manage box office setup for in-house and visiting productions

Building Management & Ops

  • Ensure the venue complies with licenses, H&S regulations, and accessibility standards
  • Maintain building and office security, cleanliness, and functionality
  • Manage Health & Safety policies and training
  • Act as a key holder and be on call as required
  • Deputise for the Exec. Team as required

Scheduling & Resource Management

  • Manage the organisation's schedule
  • Rota all line managed staff efficiently and effectively
  • Overseeing departmental budgets as well as monitoring and reporting stock levels

Hires & Visiting Co

  • Act as the primary contact for external hires and visiting companies
  • Ensure smooth delivery of hire agreements

Production and Education Dept

  • Welcome and orient teams
  • Support with production admin
  • Support the education dept

Useful Links

How to Apply

To apply, please send your CV and a covering letter (of no more than two sides each) demonstrating how your experience, skills and qualities make you the ideal candidate for this role to [email protected]
Please put General Manager (Maternity Cover) in the subject line of your email. Please ensure you send back a completed equal opportunities monitoring form as part of the application.

The deadline for applications is 7th January 2025
Interviews will be held on the 10th January 2025

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