Please note that these points are only an outline of your main role and responsibilities, and that there will be additional day to day duties expected of you to ensure the smooth and effective running of your department and the show. Assist the Group Sales Assistant Manager with the day to day running of a busy group sales department, creating reservations, confirming bookings and releasing inventory as required Be a primary point of contact for key group sales clients, delivering excellent customer service in a timely manner. Take responsibility for chasing due reservations Confidently represent ABBA Voyage at trade events and conferences (some travel may be required) Support the Guest Experience team in booking large corporate groups, upselling hospitality and premium experience where appropriate Assist the Travel Trade Manager with ad-hoc ticketing requests Provide administrative and ticketing support to the ABBA Arena's box office team, supporting special events and activities as necessary Champion change within ABBA Voyage, looking for opportunities to improve processes and procedures. You have a passion for live entertainment and an understanding of how consumers engage with the arts Working knowledge of the ticketing industry, or the travel trade and tourism industry. Experience with ticketing systems Strong skills with Microsoft Excel Confident dealing with stakeholders of all levels Please email [email protected] by the 13th of February.Job Summary
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