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Head of Communications & Digital, Museum of the Home

  •  London
  •  Â£40k-50k
  •  Full time
  •  Closes November 24, 2025
  •  Nadine Swaffield
  •  NSwaffield@museumofthehome.org.uk
  • #Museums

Description

Job Summary

This role is for a creative communications leader with a good understanding of the digital and media landscape. Reporting directly to the Director and collaborating with colleagues across the Museum and the wider cultural sector, this role is integral to positioning us as the only museum of its kind

Job Description

We're the only Museum of the Home in the world - revealing home as an emotional, psychological, socio-political and economic space - as well as the bricks and mortar.

Museum of the Home is a movement as much as a museum - seeing home as a lens through which many of the vital issues impacting the world can be viewed and solutions found.

Reopening in 2021, and with four years of increasing visitor numbers, we are seeking a communications professional to join the senior team and direct our Communications, Marketing and Digital functions.

We're currently honing a dynamic, partnership-focused new strategy to take us to 2031 and this role will play a key part in building on our reputation as a thought leader and growing and diversifying our audiences and reach.

We're looking for someone who brings both strategic thinking and practical delivery skills across communications, digital engagement and marketing. The role involves leading on:

Developing and delivering communications and marketing strategies

Overseeing digital content and website development

Managing media and partnership activity

Using data and insight to grow and deepen our audience connections

It's an opportunity to support a small, committed team and to contribute to the next stage of the Museum's story.

If you're an experienced communications leader, we'd love to hear from you.

A detailed job description is attached, and can be found via our website.

Job Requirements

Essential:

  • Experience leading or managing a Communications and/or Marketing team for at least 2 years
  • Experience with how to engage and grow diverse audiences through data and audience insights
  • Experience with audience insights and analytics, using GA4, digital marketing tools, Google campaign tracking or similar
  • Strategic thinking
  • Storytelling
  • Budget management
  • Team motivation and people management
  • Planning and project management
  • Evaluation
  • Stakeholder management, internal and external

Desirable:

  • Experience with content marketing
  • Awareness of environmental issues, particularly as relates to the home
  • Commercially aware
  • Knowledge of the museums sector

Job Responsibilities

Key performance indicators (KPIs)

The following are key measures which show that the jobholder is delivering effectively in their role:

Meet or exceed audience development targets

  • Relevant and engaging content
  • Strong brand identity
  • Timely and accurate communications
  • Website and Social Media visitor traffic and engagement stats
  • Meeting schedules and budgets
  • Effectiveness of management of staff

Useful Links

How to Apply

To apply please visit our website https://museumofthehome.org.uk/about-us/work-with-us/ and click on the job role.

Closing date for applications is Monday 24 November. We aim to shortlist and let candidates know by 28 November.

Interviews will be held in person at the Museum on Wednesday 10 December. You will need to prepare a presentation/task ahead of interview, and will form part of your interview discussion. If there is need for a second interview, we'll let you know.

Whilst we are searching for a full time post, we will carefully consider part time, 28 hours/4 days per week.

Job details
https://hr.moorepay.co.uk/hr/recruitment/role/32a34856f9031365764b7c3c2731183e/49602
Application form
https://hr.moorepay.co.uk/hr/recruitment/application/32a34856f9031365764b7c3c2731183e/49602

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