Head of Exhibitor Relations (1-Year FTC), Frieze

Exhibitor Processes Coordination

• Oversee the exhibitor timeline across all fairs

• Liaise with Director of Exhibitor Relations, Fair Directors and teams to ensure fairs are delivered on time and on budget

• Track improvements implementation year-round across all fairs

• Coordinate team debriefs with other departments and external contractors across all fairs

• Maintain, review and update exhibitor procedures

• Lead conversation with Digital team to ensure maintenance and development of exhibitor sites and platforms

• Liaise with Data team to ensure consistency and accuracy of our Exhibitor database

• Ensure consistency of procedures and decisions across all fairs

Exhibitor Services Delivery

• Oversee applications process across all fairs to ensure informed decision making and timely launch

• Oversee Committee meetings preparation and delivery across all fairs, including results process

• Oversee exhibitor manual launch across all fairs to ensure informed decision making and timely launch

• Oversee stand plan process across all fairs to ensure accurate inform process and timely sign off

• Lead conversations with Production team and external contractors to ensure best possible experience for exhibitors

• Lead liaison with Finance team across all fairs, oversee gallery invoicing and debt collection process

• Oversee year-round communications to galleries

• Oversee delivery of all online material related to gallery information and content

• Support Directors in the delivery of the curated sections

• Be the point of escalation for exhibitor related issues for Exhibitor Relations Managers, Coordinators and Assistants, year-round and onsite

Exhibitor Team Management

• Manage and oversee the Exhibitor team on the delivery of all fairs

• Hold 1:1s and fair specific meetings

• Define team members goals, whilst supporting their development and performance

The full job description can be found on Frieze.com