This is a senior and pivotal role within the organisation and has accountability across digital and physical domains. We are a committed team and have been laying the groundwork for this role, upgrading our digital platforms, mapping data and workflow. We now need someone with the right skills and experience to come and take us to the next level. Why Join Us? Shape Grow's Future - Take the lead in designing systems, improving operations, and embedding sustainable practices that will have a lasting impact Purpose-Driven Work - Be part of a grassroots organisation that champions inclusive cultural programming, artist-led spaces and environmental responsibility Join a values-led organisation - Work closely with founding directors and other managers to help shape strategic direction and drive sustainable growth, taking a lead on digital Make a meaningful impact - Be part of a collaborative team culture within an independent East London-based initiative, navigating a dynamic and competitive landscape. What You'll Bring Proven experience leading digital and on site operations A sharp eye for system improvement, budgeting, and revenue generation Strong leadership and communication skills that build team cohesion and performance Confidence in managing compliance, health & safety, and digital systems A commitment to ethical, inclusive, and community-led approaches to business You will focus on existing digital systems and develop new ones to optimise productivity, improve workflows, team coordination and customer service as well as find opportunities to save money and generate income. Ultimately, you will ensure the smooth, day-to-day functioning of Grow's venue and studios. We are a committed team and have been laying the groundwork for this role, upgrading our digital platforms, mapping data and workflow. We now need someone with the right skills and experience to come and take us to the next level. You'll be responsible for the day-to-day running of the site managing everything from venue systems and financial processes to digital tools. Working closely with the directors and managers, you'll improve internal systems, lead on compliance, and explore new ways to improve efficiency through digital platforms, generate income and reduce costs, all while supporting the vibrant community at Grow. How to Apply To apply, please email to [email protected] your CV and a cover letter outlining: Why you're interested in the Head of Operations role at GROW Your experience implementing and managing systems that support operations How your technical and digital skills have improved efficiency, communication, or customer experience in past roles We’re especially keen to hear from applicants who have experience streamlining workflows, integrating new digital tools, and supporting teams through change. It is not essential that you’ve worked in the creative industry, we welcome applications from those working in all sectors. Applications are reviewed on a rolling basis and the role will remain open until filled. Early applications are encouraged.Job Summary
Job Description
Job Requirements
Job Responsibilities
Useful Links
How to Apply
Should you wish to arrange a 15 minute chat in advance of applying, please email [email protected]