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Krowji Administrator, Creative Kernow

  •  South West
  •  Â£20k-25k (pro rata)
  •  Part time
  •  Closes October 13, 2025
  •  Sophie Norvill
  •  hr@creativekernow.org.uk
  • #Charity

Description

Job Summary

We’re looking for a friendly, enthusiastic, and highly organised person who enjoys working with creatives, thrives on helping people and enjoys a busy and varied role. The position is to assist in all aspects of the day to day running of our studios and is a part-time fixed term role until 31/03/26.

Job Description

This is a key public-facing role that plays an essential part in the smooth and professional running of our creative hub and would suit someone with strong people skills, a positive and proactive attitude, and the ability to manage a range of responsibilities while being a warm, welcoming and reliable presence for both staff and visitors.

The successful candidate will support the Krowji team to ensure operational efficiency and excellent communication so that creativity can thrive in our buildings. They will also become a valuable part of our Creative Kernow team with the opportunity to contribute to our wider ambitions for the creative industries in Cornwall.

The Krowji Administrator is based at the front desk in our Krowji Reception office, which is at the heart of the site, and the role involves assisting with tenant communications and site operations as well as marketing, events and compiling data. It is mainly a desk-based reception and administrative role but also requires physical activities such as carrying parcels and moving furniture.

The role is line managed by the Krowji Director and the successful candidate will also work closely with our Studio Manager and Caretaker. This job description is not an exhaustive list, and we will expect you to carry out any other activities which may reasonably be required in accordance with the needs of the Creative Kernow charity. Flexibility and adaptability will be essential in this role.

This role is part-time 30 hours pw.

Further details are available in the full job description: https://www.krowji.org.uk/vacancies/

Job Requirements

We are particularly interested in your ability, experience and potential rather than your qualifications, so there are no formal minimum requirements.

  • Excellent communication skills, able to deal with a range of different audiences, both on the phone, by email and face to face
  • An enthusiastic and proactive approach with an ability to use initiative and problem solve
  • Proven customer service experience
  • Proven administration experience
  • Ability to multi-task and good time management
  • An interest in the arts and culture
  • Social media skills - creating and posting content to Facebook & Instagram
  • Good IT skills and a comprehensive knowledge of Microsoft Office Word, Excel and Teams
  • A finisher with strong organisation skills
  • Attention to detail
  • Ability to work as part of a small, close-knit team as well as independently

Job Responsibilities

Reception - First point of contact for all enquiries, tenants ensuring a high-quality customer experience. Dealing with post and deliveries.

Administration, marketing and data - Administration for Krowji, including but not limited to: tenancy paperwork, logging invoices, keeping the database up to date and planning and preparation for meetings. Collate accurate data for reports and evaluations for key stakeholders. Assist with the planning and running of Krowji's biannual events, Create and post content on Krowji Facebook and Instagram accounts. Collate content for and draft monthly internal and external newsletters. Updating areas of the Krowji website. Routine tasks for tenant support and building management.

Other - Support the team to carry out regular site checks and identify any H&S concerns. Assist with general house-keeping and day-to-day site operations. Regularly check and update site noticeboards, tenant directories and fire safety notices.

Useful Links

How to Apply

For full job description and details on how to apply, please go to: https://www.krowji.org.uk/vacancies/

Your application should include the following:
 A statement – covering a maximum of 2 sides of A4 at 12pt or a voice recorded version of this document or a video that is a maximum of 7 minutes- sent via WeTransfer. This statement should explain how your skills and experience meet the requirements of the role.
 Your CV – max 2 pages
ï‚· Contact details for 2 referees (including their email)
ï‚· A completed Creative Kernow Equal Opportunities form
ï‚· A completed GDPR Candidate Privacy Notice

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