We are looking for an organised, enthusiastic and creative Marketing & Administration Assistant to join our small team and help support the smooth day-to-day running of the venue. Key Responsibilities Skills & Experience Please send your CV and a covering letter explaining why you would be a good fit for the role to [email protected] and [email protected]Job Summary
Job Description
This is a varied role, ideal for someone who enjoys working across different areas and is happy to get stuck in wherever needed. You will work closely with the wider Phoenix team, supporting administration, marketing, customer service, venue scheduling and reporting.Job Requirements
Administration & Reporting
Prepare and distribute regular ticket sales and box office reports to relevant members of the team and visiting companies.
Assist with maintaining accurate event, ticketing and customer information.
Support general administrative tasks across the organisation.
Help gather information and complete Arts Council England and other funding/reporting surveys and returns.
Assist with maintaining records, databases, spreadsheets and other internal documents.
Provide general administrative support to the Phoenix team as required.
Room & Venue Scheduling
Assist with managing and maintaining the Phoenix room and venue schedule, ensuring spaces are correctly allocated, tidy and information is kept up to date.
Liaise with colleagues, hirers, community groups and visiting companies regarding room bookings and requirements.
Help coordinate room setups and communicate relevant information to the wider team.
Identify and flag any schedJob Responsibilities
We are looking for someone who is:
Highly organised, with good attention to detail and the ability to manage multiple tasks and deadlines.
Friendly and approachable, with excellent customer service and communication skills.
Creative, with an interest in marketing, design and promoting arts and cultural activity.
Comfortable using computers and a range of digital systems.
Confident using Microsoft Office/Google Workspace, particularly Word, Excel and email.
Able to create and edit basic marketing artwork and print materials. Experience with Canva, Adobe Creative Suite or similar design software would be an advantage.
Confident communicating with a wide range of people, including customers, artists, community groups, hirers and colleagues.
Comfortable working independently while also being a strong team player.
Able to prioritise work and remain calm and organised when things get busy.
Flexible and willing to take on a variety of tasks.
InteresteHow to Apply
Closing date: 26 October 2026, 5.30pm
Interviews: Week Commencing 2 November 2026
The Phoenix Theatre & Arts Centre is committed to creating an inclusive and welcoming environment for our staff, audiences, artists and community. We welcome applications from people from all backgrounds.