Marketing & Communications Director, London Philharmonic Orchestra

London
£50k+
Full time
Closes February 18, 2026
NA
#Other

Description

Job Summary

The role is responsible for the development of bold and effective brand, sales and audience development strategies to champion the organisation’s profile and meet audience and revenue targets. The post-holder will shape all marketing, sales and brand plans and lead a multi-disciplinary team.

Job Description

The Marketing & Communications Director is a senior leadership role, working cross-functionally with other Heads of Department to ensure the long-term success of the Orchestra. As a proactive member of the Leadership Team, the Marketing & Communications Director will contribute to the development and implementation of the organisation's overall business plan and strategy.

With a customer and audience focus, this leader will be an outward-looking and modern marketer, able to ensure that we are best positioned to attract audiences and bring our music and work to the widest public possible. This role is central to our ambition to drive audience growth and engagement.

The role is functionally responsible for the development of bold and effective brand, sales and audience development strategies to champion the organisation's profile and meet audience and revenue targets. The post-holder will shape all brand, marketing and sales plans, lead a multi-disciplinary team, oversee multi-channel campaigns, and ensure that all customer touchpoints align with the Orchestra's artistic vision, our brand and our values.

We are a small team, looking for a brilliant thinker and leader, who is adept and agile, prepared to both lead and operate to support the continued success of the Orchestra.

Please see the recruitment pack below for the full job description.

Job Requirements

Drive long-term brand health, ensuring that our brand work and platform are modern, relevant and resonating with audiences, while preserving and upholding our artistry and history. Gain buy-in and support across the organisation:

Benchmark in our sector, wider culture and beyond, to maintain relevance
Manage the development and consistent implementation of the brand, visual identity and tone of voice
Oversee the production of rich and engaging digital content and implement an editorial framework to ensure that a diverse range of voices are represented across all platforms
Ensure that the design and production of all marketing assets, both on- and offline, are of a consistently high quality and aligned to the brand.
Lead on the development and implementation of a comprehensive audience development strategy to build new audiences and maximise ticket sales revenue
Oversee the development of effective media strategies to promote the organisation's programme and brand

Job Responsibilities

Lead the team in devising and implementing data-driven, integrated campaigns across multiple channels. Oversee the promotion of all aspects of the organisation's concerts and activities, through effective communications to key stakeholders, from audiences, to media, to partners:

Lead on the development and implementation of a comprehensive audience development strategy to build new audiences and maximise ticket sales revenue
Oversee the development of effective media strategies to promote the organisation's programme and brand (such as digital, print, point of sale, direct mail and advertising)
Lead on the successful partnership and delivery from our agencies to support campaign activity
Lead on the development of collaborative partnerships to support brand and audience development activity
Oversee the digital paid strategy including across the website and social media channels
Oversee the ongoing development of the website