As Marketing Coordinator you will work across, event marketing, community customer service and digital content & social media. Event marketing: The Centre has an extremely busy calendar, hosting an average of 25 events per week. In 2025 we hosted over 500 public activities, attended by more than 10,000 people. It will be the responsibility of the Marketing Coordinator to work closely with our Events and Outreach Lead and event facilitators to ensure all events are marketed appropriately, ensuring accuracy and maximum visibility. Community customer service: Digital content and social media: As the Marketing Coordinator you will be responsible for the management of all event marketing, including on social media and Eventbrite, creating our weekly newsletter and designing social media assets and content to advertise events. Alongside this you will manage event queries from the community and work closely with our Events and Outreach Lead on ticketing and scheduling. As we continue to evolve, we're looking into the future of the Centre and how we can reach even more LGBTQ+ people across London. Therefore, this is a crucial role to market the Centre - so people know we're here! - and to tell the stories of the community who use the space. Essential Criteria: Desired Criteria: Event marketing Community customer service Social media management Content creation Email newsletter management Tracking & Reporting CRM To apply: Please provide an expression of interest, which details why you would like the role and how you meet the criteria. (600-850 words max). Submitted via our Google Form Along with a CV or short portfolio (2-4 pages max). Submitted via our Google Form Alternatively: You can submit a video application (2 min max). In the video you should introduce yourself and your experience along with your CV. Submitted via our Google Form Along with a CV or short portfolio (2-4 pages max). Submitted via our Google Form Please submit your application by 5pm on Friday 17 April 2026.Job Summary
Job Description
A key responsibility of the Marketing Coordinator will be to promote our programme of community-led events at the Centre - an exciting mix of meet-ups and socials, wellbeing sessions, healthcare drop-ins, arts and crafts, sports classes and a wide range of workshops.
As a community centre, we work very closely with multiple LGBTQ+ communities and individuals, operating as a key resource and signposting hub for the community. As part of this role, you will be responsible for managing our digital enquiries both on email and social media.
Our online platforms have grown significantly in the last two years - we now have over 35k followers on Instagram, over 6k on Facebook, 8k Eventbrite and 10k newsletter subscribers.Job Requirements
- A minimum of 2 years of professional experience in communications and marketing. This can be in a freelance or employed capacity.
- Experience managing social media accounts including Instagram, TikTok and/or Facebook
- Experience managing an email newsletter (i.e MailChimp)
- Writing engaging and accessible copy for different platforms (i.e. social media, website, print) and audiences
- Designing social media graphics for different platforms and audiences (i.e. Canva)
- Experience using Eventbrite or a similar platform
- Customer service experience, in a community or charity of LGBTQ+ context
- Experience responding to community and/or customer queries online
- Designing print materials (i.e. banners, posters, reports)
- Filming and editing social media videos (i.e. IG Reels, YouTube Shorts, TikToks)
- Tracking analytics and key performance indicators (KPIs)
- Experience telling the stories of multiple marginalised communities with kindness Job Responsibilities
- Creating / updating event pages via Eventbrite
- Communication with event facilitators
- Collaborating with event facilitators to create marketing materials
- Managing our public email inbox and responding to queries
- Responding to queries via DM's and comments
- Scheduling and posting content on social media accounts (Instagram, Facebook, LinkedIn)
- Keeping up-to-date with new changes and trends
- Writing copy for a wide range of platforms (online and print)
- Creating graphics for social media / emails (Canva)
- Designing print marketing
- Filming / editing social media content at the Centre
- Creating our weekly email newsletter (Mailchimp)
- Recording & reviewing analytics
- Using our Beacon CRM to manage facilitator relationships and event details
- Utilise CRM and Mailchimp integration
- Ensure information is up to dateUseful Links
How to Apply