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Membership Manager, Theatre Royal Plymouth

Description

Job Description

Principal Responsibilities

  • Hold responsibility for TRP's Individual and Corporate Membership schemes.
  • Analyse and report regularly on Membership campaign delivery in line with financial targets to develop loyalty and support further income generation.
  • Lead the Development team in supporting TRP's strategic Business Plan objectives.

Job Requirements

  • A higher-level qualification relevant to the post and at least 3 years' experience in a similar role OR equivalent experience which demonstrates knowledge of individual and corporate memberships, philanthropy and partnership working.
  • Experience of developing revenue and loyalty focussed relationships and partnerships.
  • Strong understanding of the Plymouth and Devon business landscape.
  • Excellent verbal and written communication skills, including the ability to adapt to different audiences, channels, and purposes
  • Ability to work accurately and effectively under pressure A high standard of office IT competence and standard creative software and kit.
  • Proven ability to develop and maintain positive working relationships with internal teams, and external partners
  • Ability to generate a stream of creative ideas collaboratively with wider departments
  • Able to use their own initiative and work as part of a team
  • Able to inspire and lead a team

Job Responsibilities

  • With the Head of Marketing and Communications set and manage departmental targets accordingly and regularly review outcomes taking corrective action in circumstances of budgetary variance.
  • Work with the Head of Marketing and Communications, and wider Marketing team to identify opportunities to grow loyalty across appropriately identified segments of our audience database, translating them into TRP Members.
  • Maintain profit margins as defined in the annual budgeting process and look to maximise these wherever possible to provide further unrestricted income to the charity.
  • Develop and deliver an appealing and flexible Corporate Membership offering at TRP to grow our capacity to cater to a wider pool of businesses and their needs.
  • Identify additional Corporate Sponsorship & Partnership opportunities across the organisation to support further income generation and strengthen our business links in the region.
  • Create and execute acquisition and upgrade campaigns for members

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