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Operations and Facilities Manager, Quentin Blake Centre for Illustration

  •  London
  •  Â£30k-40k
  •  Full time
  •  Closes August 27, 2025
  •  jobs@qbcentre.org.uk
  • #Museums

Description

Job Description

Contract: Permanent. Full time, on-site (we are open to considering different patterns of working and job-shares)

Salary: £37,000-£45,000 depending on experience

Apply by: Wednesday 27th August 2025 at 9:00am BST

We're a small but ambitious arts charity on an exciting journey. We are transforming a half-acre industrial heritage site - New River Head Clerkenwell - into the national centre for illustration and a home for Quentin Blake's archive.

We are seeking an experienced operations manager who can shape and oversee a welcoming, inclusive, sustainable and compliant visitor experience at an exciting new cultural destination.

Joining approximately six months before we open, you will establish and manage our Visitor Welcome team, comprising permanent staff, casual workers and volunteers. You will plan, budget, schedule and oversee all reactive and planned maintenance, cleaning and security, holding relationships with a wide range of contractors. You will champion inclusion, health and safety and environmental sustainability.

You will be organised, proactive and solutions-focused, with strong interpersonal and communication skills that motivate people. Your energy, experience and curiosity will drive a culture of continuous improvement.

Please download the Job Pack from our website for more details on the role, what we are looking for and how to apply: https://www.qbcentre.org.uk/operations-and-facilities-manager

An online information evening for this role will take place on Thursday 7th August from 6pm - 7pm BST. This is an opportunity to meet our team, find out more about our work and ask questions about the role. If you would like to attend, please email mailto:[email protected] - [email protected] and ask us for joining details.

Apply by Wednesday 27th August 2025 at 9:00am BST

Job Requirements

In deciding which candidates to interview, we will prioritise those whose applications demonstrate:

  • A highly organised, proactive and solutions-focused approach
  • Strong interpersonal and communication skills that are proven to motivate staff and contractors
  • Demonstrable experience of remaining calm and exercising good judgement in high-pressure situations
  • Extensive experience of visitor welcome and/or customer service in high public footfall environments
  • Experience of keeping buildings well-maintained
  • Understanding of health, safety and security management, in a museums and/or galleries
  • Commitment to diversity, equity and inclusion

Job Responsibilities

Please see our Job Pack for the full list of responsibilities for this role.

How to Apply

Please download the Job Pack from our website for details of how to apply: https://www.qbcentre.org.uk/operations-and-facilities-manager

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