Operations Assistant, Music Teachers' Association

Principal accountabilities:

• Act as the key point of contact for membership and general enquiries by email, managing the 'admin' inbox (with support from the wider team)
• As a super user of the Customer Relationship Management system, assist in the management of content on the CRM, in particular membership data
• Support in servicing the membership, facilitating membership payments, renewals, welcome information etc.
• Support the Operations Manager in the smooth running of all events (annual conference, online events, webinars), including scheduling online events, collating papers and resources, etc.
• Liaise with schools in the collation of materials for the independent school Directory
• Liaise with any freelance or contracted staff in the process of producing publications
• Liaise with the Treasurer and Accountant to support invoicing and prompt payment of membership, event and advertising fees

Training will be provided in all tasks as required, and in the specific systems used by the Music Teachers' Association. The role brief is not intended to define all day-to-day tasks and responsibilities. The successful candidate will be expected to undertake other activities commensurate with the role.

This role is part time - 15 hours per week - and we welcome flexible working arrangements. The full time salary is £23,000 (actual £4,600)