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Operations & Data Officer, London Youth Choirs

  •  London
  •  Â£25k-30k
  •  Full time
  •  Closes September 21, 2025
  •  Tom Hansell
  •  tom.hansell@londonyouthchoirs.com
  • #Music

Description

Job Summary

Full time, permanent position. Salary: £27,000-£29,000

Job Description

The collection, storage and presentation of data is absolutely fundamental to all aspects of London Youth Choirs, as is the way this data is leveraged to inform and deliver our work with young people across the capital. Alongside playing a key role in the planning and delivery of LYC's rehearsals, concerts and events, you will coordinate much of the data that enables this work to take place. You will also assist with the eventual migration of much of LYC's data into Salesforce (which we are in the early stages of adopting) - with the potential for significant growth and development in this particular area of work.

The right candidate for the role of Operations & Data Officer will, therefore, have spent at least two years in a position that involved developing or maintaining efficient database systems and operations processes, and will have a passion for putting those same systems and processes into practice at a broad range of cultural events. We don't mind which of these you consider your primary skill-set, but you will need to be able to demonstrate both within your application, and at interview.

You also do not need to have worked with young people before, but you must show us that you are a confident, sensitive and empathetic communicator, with a willingness to learn best practice in all areas of LYC's work. Most of all, you will have an innate recognition of the importance of good, well-managed data in ensuring that a charity such as LYC functions effectively - enabling us to provide positive, life shaping, and inspiring experiences for our 500 members across London.

Job Requirements

At least two years' experience working in a relevant operational or data role

Experience of using databases and manipulating data, with a proven track record of implementing, developing or maintaining efficient workplace systems

Experience of reporting and presenting data

Experience of working with financial systems, and reporting on income and expenditure

Some event management experience - you will be equally happy behind a desk as you are on the ground at rehearsals and events.

A good level of proficiency working with standard business software including MS office applications (Word, Excel, Outlook), Google Suite equivalents, and mass mailing software (e.g. MailChimp). In particular, you should enjoy working with Microsoft Excel / Google Sheets and be willing to learn to use them in creative ways to manage and present data.

Exceptional time management and prioritisation skills, with a demonstrable ability to balance daily tasks with strategic planning.

See job pack for more.

Job Responsibilities

Responsibilities encompass 9 areas:

  • Rehearsals & Events
  • Communication
  • Data Processing
  • CRM
  • Impact
  • Finance
  • Auditions
  • Pastoral, Medical & Safeguarding
  • General & Office

See job pack for full details.

Useful Links

How to Apply

Visit our website to complete the Application Form and Equal Opportunities Monitoring Form

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