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Operations Manager, Dialled In

  •  London
  •  Â£40k-50k
  •  Full time
  •  Closes September 20, 2026
  •  Dhruva Balram
  •  dhruva@dialled-in.com
  • #Combined arts

Description

Job Summary

Your job is to make sure that what has been promised gets delivered — on time, in scope, on budget — and that everyone involved knows what they are doing and by when.

Job Description

Dialled In runs three things at once - a festival and live events programme, a record label, and large-scale commissioned work - with a small core team. The Operations Manager is the person who makes that possible. This is an execution role. Creative direction is set elsewhere in the organisation. Your job is to make sure that what has been promised gets delivered - on time, in scope, on budget - and that everyone involved knows what they are doing and by when.

Around 80% of the role is project delivery across the portfolio: production schedules, budgets, suppliers, freelancers, and being on the ground when it counts. The remaining 20% is the operating rhythm of the organisation: the weekly delivery meeting, the master timeline, resource planning, and honest reporting to the Managing Director on where things actually stand.

Job Requirements

Around 3-5 years producing or project-managing cultural, live or experiential projects.
A track record of delivering complex projects on time, in scope and on budget.
Exceptionally organised, with the ability to hold many moving parts - and other people's deadlines - in order at once.
Confident holding others to account, including people more senior than you, and diplomatic in how you do it.
Strong budget management: building, tracking and reporting against project budgets.
Experience briefing and directing freelance teams and external suppliers.
The foresight to anticipate problems and the composure to solve them under pressure.
A strong communicator, across a small internal team and with external partners.
Comfortable with project management tools. We use Asana and Google Workspace.
A real feel for music, culture and the communities Dialled In works with.

Job Responsibilities

Portfolio Delivery
Production Planning
Budget Control
Freelance and supplier management
On-site delivery
Risk and escalation
Project wash-ups
Label Support

Useful Links

How to Apply

Please fill out the corresponding jotform in the apply now page.
Applications close at 23:59 on Sunday, September 20th

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